Carbonite Server vs. Veeam on IBM Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Veeam on IBM Cloud
Score 8.9 out of 10
N/A
Veeam on IBM Cloud promises to provide continuous availability to enterprise clients through its combined and automated backup and recovery solution. Veeam is deployed in the user's IBM Cloud environment for: · Agentless image-based backups · Recovery of entire VMs, individual files, and application items · Item-level recovery and eDiscovery for Microsoft Exchange, SharePoint, and Active Directory · Transaction-level restore of…
$11
per VM
Pricing
Carbonite ServerVeeam on IBM Cloud
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
Veeam Backup and Recovery
$11.00
per VM
Veeam Availability Suite
$15.00
per VM
Veeam Physical Agent
$18.00
per VM
Offerings
Pricing Offerings
Carbonite ServerVeeam on IBM Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite ServerVeeam on IBM Cloud
Features
Carbonite ServerVeeam on IBM Cloud
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
Ratings
1% above category average
Veeam on IBM Cloud
8.9
Ratings
5% above category average
Universal recovery8.30 Ratings8.70 Ratings
Instant recovery8.20 Ratings8.80 Ratings
Recovery verification7.90 Ratings10.00 Ratings
Business application protection10.00 Ratings8.90 Ratings
Multiple backup destinations10.00 Ratings8.90 Ratings
Incremental backup identification10.00 Ratings9.10 Ratings
Backup to the cloud10.00 Ratings9.00 Ratings
Deduplication and file compression7.60 Ratings9.00 Ratings
Snapshots10.00 Ratings8.70 Ratings
Flexible deployment7.90 Ratings8.60 Ratings
Management dashboard7.50 Ratings8.70 Ratings
Platform support7.50 Ratings8.50 Ratings
Retention options7.70 Ratings9.00 Ratings
Encryption8.50 Ratings8.90 Ratings
User Ratings
Carbonite ServerVeeam on IBM Cloud
Likelihood to Recommend
9.0
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
4.8
(0 ratings)
-
(0 ratings)
Usability
5.5
(0 ratings)
10.0
(0 ratings)
Support Rating
5.5
(0 ratings)
7.5
(0 ratings)
Implementation Rating
6.4
(0 ratings)
-
(0 ratings)
User Testimonials
Carbonite ServerVeeam on IBM Cloud
Likelihood to Recommend
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
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Veeam on IBM Cloud is very well suited for doing data backup from the storage environment in the data center. It does this job well with an easy and straightforward user interface. There is minimal learning curve to get started. We wanted to use the cloud for backup instead of expanding storage in the data center and hence went with this solution. We do data recovery on a regular basis and have been able to retrieve data from Veeam backup in a very straightforward manner meeting the recovery time and recovery point objectives
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Pros
  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
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  • The program installation is straight forward and uncomplicated.
  • Once running it does not put a drain on system resources. After the initial backup subsequent backups are quick.
  • It does what it is deigned to do and they have kept it simple for a reason.
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Cons
  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
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  • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
  • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
  • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
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Likelihood to Renew
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
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No answers on this topic
Usability
Product needs a lot of improvements in some features like Cloud and Reporting.
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Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
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Support Rating
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
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Implementation Rating
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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No answers on this topic
Alternatives Considered
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
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The capabilities that can be found on Veeam on IBM Cloud are [effective] and very reliable to [most] businesses. The data backup through the Veeam on IBM Cloud services is easy and very promising and the ability to protect data from various cyber data threats is amazing. Veeam on IBM Cloud also can easily generate great data reports and [is excellent on] data retrieving.
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Return on Investment
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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  • We solved a problem where we needed a backup for some remote clients and paying the cost for local backup was not feasible.
  • allows us to put a solid backup and recovery solution in a client with very little monthly cost.
  • Business backup and recovery, disaster recovery, hybrid data protection (onsite and cloud), server and workstation backup.
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ScreenShots

Veeam on IBM Cloud Screenshots

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