Cention Contact Center vs. Gladly CX Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cention Contact Center | N/A | Mid-Size Companies (51-1,000 employees) | The vendor says Cention can help you: • handle all your channels in one system with pure OMNI-channel support • get a full 360° view of all your customers communication, including complete history • have chat bots working side by side with your agents with seamless transfers and full history • route all errands to the right queue, right agents and right bots automatically • get help internally and externally with our Collaboration… | $39 per user |
 Gladly CX Platform | Score8 out of 10 | N/A | Gladly Software headquartered in San Francisco offers their omnichannel customer service platform, providing one platform to oversee customer correspondences and also provide customer self-help. | $38 Per Month Per User |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | The stated prices are per user/month. For a full price list, go to our website. Free upgrades , you will always have the newest functionality. | — | ||||||||||||||
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| Cention Contact Center | Gladly CX Platform | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Support Rating | - | 10.0 |