Certain Event Automation Software vs. Zoom Events & Webinars

Certain is great for easy-to-use registration sites. It collects all information and user can upload reports easily. It's great to copy the event if you are doing an annual one where the information doesn't drastically change. I love being able to create the link in under an hour and send it out to all attendees. I can also send one large email out to all participants

Incentivized

I had an issue with my calendar syncing to Zoom Workplace for a while, that was annoying, but it resolved itself someway. Maybe an update. The invite feature is week when in a call, my team never receives them, I manually always have to send a link. I also do not get Zoom call notifications so I am late to meetings often. Too much work to manually find that feature, wish it was a default setting like Teams. I prefer Zoom Workplace because I think it works faster, is smoother, and I prefer the video settings UI over other platforms. Everyone else makes it too complicated to change backgrounds or blur as necessary. The adjustment for low light is also a huge win.

Incentivized

• Easy to use and create
• Easy to pull reports once event has been sent to attendees
• Great way to gather a lot of information

Incentivized

• Easy data entry using imported CSV files
• Full speaker and session images and text, with individual itineraries for attendees.
• Duplicate the structure and format of an existing event for your next event, or create an event template to easily replicate future events
• Automated language caption translation on-the-fly for a growing list of languages

Incentivized

• Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
• UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.

Incentivized

• I will we could add registration disclaimer language to the Webinar templates.
• Some of the customization and setup features are difficult to find.
• I would like to add someone to help me run webinars without paying for them to have their own webinar platform. We should be able to buy one platform and both of us log into it and setup and run webinars from it.

Incentivized

We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.

Incentivized

Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.

Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.

Incentivized

Implementation was very feasible during our initial usage of the Zoom after COVID-19.

Incentivized

Sympla or Eventbrite are great for smaller events that don't require a lot of information from your audience or extensive communication from your event owner. They are better suited for those events, since they are easy and quick to set up. Certain comes in for your tradeshows or recurring events, since it presents a calendar view of your field marketing events, as well as full form customization, automation of email sequences, reporting, etc. It's more complex to use, so you might as well hand it over to people who are well used to setting up events.

Incentivized

Zoom is a good option compared to these other softwares as it is more universally accepted. The advantage of this is that most people use Zoom, making it easier to arrange a call with external stakeholders. Microsoft Teams is often very unreliable, and Zoom seems to work more consistently compared to the other options.

Incentivized

• Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
• Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
• Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
• In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.

Incentivized

• Our main need that Zoom Webinar meets is the need to have frequent company video webinars, and it's a need that Zoom meets far better than any other tool available.
• The branding features available allow us to keep branding for internal and external webinars strong, unlike other tools which have minimal branding capabilities for webinars.
• Zoom's new Events offering makes it easy to set up engaging and interactive hubs for multi-day webinars.

Incentivized