Zoom Events & Webinars

Score8.5 out of 10

346 Reviews and Ratings

What is Zoom Events & Webinars?

Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

Categories & Use Cases

Media

features available for Zoom Events & Webinars

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Livestreaming
Events can be broadcast live to hundreds or thousands of attendees
Category average: 8.1
Event analytics
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Category average: 8.6
Registration, RSVP, and ticketing
Attendees can register, RSVP, and/or purchase tickets for the event in advance
Category average: 8.1

Virtual booths
Sponsors can set up customizable virtual booths that attendees can visit
Category average: 8.4
Audience engagement
Interactive features like live chat, polls, Q&A, and gamification
Category average: 7.5
Networking
Video and text chats specifically for attendee networking are available
Category average: 8.4

Ashley Wren

Program Manager at World Molecular Imaging Society (1-10 employees employees)

Use Cases and Deployment Scope

We utilize Zoom Webinars for all our webinars within our scientific society. This allows us to reach people worldwide with our scientific webinars. We use Zoom webinars on average once or twice a month for our webinars. The Zoom platform is much easier for our speakers to use than the previous platforms we have used.

Pros

Speaker access.
User-friendly.
Easy to build a webinar.
Easy to look up analytics after the webinar.

Cons

Director speaker join- sometimes it doesn’t work, and I have to send multiple emails for the speakers (who didn’t receive the original Zoom invitation) to join the webinar.
Updating the event description - the latest update made it difficult to update the description for the event in any place other than the event page, which is clunky.

Return on Investment

More engagement and attendance from our audience.
Happier speakers and organizers.
Less complaints from speakers and organizers.
Easy to learn and use.

Usability

Alternatives Considered

GoTo Webinar

Mantra Manan Saraswat

Product Manager in Product Management at 100ms (51-200 employees employees)

Use Cases and Deployment Scope

We use it primarily for meetings, primarily external and customer meetings. Internally, we use different meeting services like Google Meet, [...] (our product), Slack huddle and Zoom Workplace, based on personal preference. Most of the team is remote, so collaboration is very important for an internationally diverse team like ours. So Zoom Workplace's plugins and extensions came in handy during our brainstorming or town-hall sessions. Our use case was limited to Zoom Workplace meetings, whiteboard, some extensions like polly, and occassional webinars.

It is used most by our sales and customer success teams.

Pros

Super consistent video quality in Zoom Workplace meetings
Breakout rooms, strong and diverse permissions suite, recording and transcription
Support for multiple extensions and lots of meeting bots support
Can just call in to a meeting in case of patchy network rather than joining through the app

Cons

Very heavy and resource hungry app (mobile and Mac)
Switching between accounts (office, personal) is a hassle.
Random Zoom Workplace update pop-ups, especially when my meeting is about to start.

Return on Investment

Improved collaboration and interactive meetings with the entire team
Great for customer meetings because of the polished interface, multiple note-taking extensions

Alternatives Considered

Google Workspace, Microsoft 365 and Microsoft Teams

Other Software Used

Microsoft 365, Google Workspace, Microsoft Teams

Christian Limburg

Head of Claims Management SME/Freelancers at HDI Group DE (10,001+ employees employees)

Use Cases and Deployment Scope

I use Zoom Events & Webinars to exchange ideas with service partners and to take part in various events.

Pros

Simple operation
great colloboration
good range of functions

Cons

data transfer

Return on Investment

Facilitation
Professionalism

Alternatives Considered

Microsoft Teams and Skype for Business / Lync (discontinued)

Other Software Used

Microsoft Teams

Angela Stuart

DHOS at Keystone (201-500 employees employees)

Use Cases and Deployment Scope

Zoom Events & Webinars is our first choice for meetings. We use it for internal, external and international communication purposes. In all situations it is accessible and the connections are strong and clear. Recently we used it to interview someone who needed captions and it was easy to use for both parties. It never lets us down!

Pros

Audio options are well designed and easy to adjust when doing screen shares on the fly.
Video has the BEST view of me I have ever seen on an online virtual meeting space. It adjusts for lighting, removes all the flyaway hair and I appreciate that greatly!
Zoom Workplace helps me move from a chat to a meeting easily and in the time I need to get there for the priority event at hand.

Cons

Saving messages and searching them to find information after the meeting has happened is no easily done. It seems messages go to encrypted after a time and are not readily available
internal recording maintenance post meeting should be selective so I am able to select the important items to keep and the others can fall away.
Whiteboards seem to confuse users, not all see them with the meeting leader's screen.

Return on Investment

collaboration results in customer satisfaction since we can address them more quickly and completely in a shorter time.
Spreading information across teams is a quick and simple process with Zoom.
It is great as an employee motivational tool. I can message them with positive inspiration or recognition at the moment it happens and it is always received.

Other Software Used

Microsoft 365, 8x8 Work

Verified User

Director in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

We use Zoom to host all of our external client meetings and sales calls. Zoom enables us to communicate with external stakeholders without the need for face-to-face meetings or travel to external locations. We have essentially built our business around Zoom as soon as COVID-19 hit.

Pros

Clear visual display.
Records Meetings.
Provides chat functionality.

Cons

Organising meetings can be overly complicated.
Functions in menu are often hard to find during meetings.
Sometimes not all meetings are listed.

Return on Investment

Improved client acquisition.
Improved client retention.
Saved need to travel.

Alternatives Considered

Microsoft Teams, Google Meet and Whereby

Other Software Used

Microsoft Teams, Whereby, Google Meet

ON24

GoTo Webinar

Webex Webinars

Webex Events (formerly Socio)

RingCentral Events

Zoom Events & Webinars

What is Zoom Events & Webinars?

Categories & Use Cases

Media

Key Features

Top Performing Features

Livestreaming

Event analytics

Registration, RSVP, and ticketing

Areas for Improvement

Virtual booths

Audience engagement

Networking

Reviews

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Cons

Return on Investment

Usability

Alternatives Considered

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

Pros

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Alternatives Considered

Other Software Used

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