Certainly vs. Chatfuel

Chatfuel

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Certainly	Score 0.0 out of 10	N/A	Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies…	$650 3 live* bots, All essential features
Chatfuel	Score 9.9 out of 10	N/A	Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.	$15 per month

Pricing

Certainly

Chatfuel

Editions & Modules

Certainly ESSENTIAL: $650.00
3 live* bots, All essential features
BotXO BUSINESS: $1200
6 live* bots, All essential features +
Certainly ENTERPRISE: Quote
10 live* bots, All essential features +

Pro: $15
per month
Free: Free
Premium: Contact sales team

Offerings

Pricing Offerings
Certainly	Chatfuel
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$650 3 live* bots

No setup fee

Additional Details

* “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform.

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More Pricing Information

Community Pulse
	Certainly	Chatfuel

Best Alternatives
	Certainly	Chatfuel
Small Businesses	Front Score 7.2 out of 10	LocaliQ Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Piper the AI SDR by Qualified Score 9.3 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Conversica Score 9.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Certainly	Chatfuel
Likelihood to Recommend	- (0 ratings)	9.0 (3 ratings)
Support Rating	- (0 ratings)	7.7 (3 ratings)

User Testimonials
	Certainly	Chatfuel
Likelihood to Recommend	Certainly No answers on this topic	Chatfuel Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard. Incentivized Verified User Anonymous Read full review
Pros	Certainly No answers on this topic	Chatfuel Easy to use without experience Cost vs. benefit ratio very good Integrations possible through API Conversion funnels can be created Incentivized Jorge Guevara Lider Servicio a cliente Read full review
Cons	Certainly No answers on this topic	Chatfuel Setting it up is time-consuming. Incentivized Verified User Anonymous Read full review
Support Rating	Certainly No answers on this topic	Chatfuel I haven't dealt with the support channel, so I cannot provide a full review for this Incentivized Verified User Anonymous Read full review
Alternatives Considered	Certainly No answers on this topic	Chatfuel Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes. Connecting to our API is free from Chatfuel and integration with other providers has an additional cost. AIVO has no option to create conversation flows if not through keywords. Incentivized Jorge Guevara Lider Servicio a cliente Read full review
Return on Investment	Certainly No answers on this topic	Chatfuel It helped overall with visitor engagement. Incentivized Verified User Anonymous Read full review
ScreenShots	Certainly Screenshots