Certainly

Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value.

Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies communicate digitally with people by building a truly interactive experience, based on conversation instead of clicks, focusing building loyal, long-term relationships and creating returning customers.

The Certainly Conversational AI software connects across other platforms used to run business. From customer care, sales and marketing to community, HR and management, it provides a conversational interface designed to turn user interaction into a frictionless, convenient & relevant user experience.