Chartbeat vs. Google Analytics 360 (discontinued)

Chartbeat

Google Analytics 360 (discontinued)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chartbeat	Score6.9 out of 10	N/A	Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.	N/A
Google Analytics 360 (discontinued)	Score8.9 out of 10	N/A	Google Analytics 360 (formerly Google Analytics Premium) was an enterprise-level analytics solution that was sunset in July of 2024.	$150,000 Up to 1 Billion hits/month

Pricing

Chartbeat

Google Analytics 360 (discontinued)

No answers on this topic

Google Analytics Premium: $150,000
Up to 1 Billion hits/month
Google Analytics: Free

Pricing Offerings
Chartbeat	Google Analytics 360 (discontinued)
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	Yes

No setup fee

Chartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.

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Community Pulse
Key User Insights
	Chartbeat	Google Analytics 360 (discontinued)
Considered Both Products	Chartbeat Verified User Chose Chartbeat Google Analytics 360 had problems, but after it was discontinued, Google Analytics became a shell of its former self. An added benefit of Chartbeat is that it's more "live" (looking at live concurrents rather than in the past however many minutes) and tells you how that number … Incentivized Helpful? Verified User Chose Chartbeat Chartbeat stands out in terms of real-time tracking and information from which to manage homepages, I found this better than Smart Octo's equivalent. However, the ability to quickly explore past data does not go as deep as Google Analytics. Incentivized Helpful? Avik Roy Assistant Editor at Hindustan Times (Media Production, 10,001+ employees) Chose Chartbeat The interface of Chartbeat is cleaner and more user-friendly and focused. Incentivized Helpful? Verified User Chose Chartbeat Chartbeat is better than GA when it comes to ease of use and immediacy. The homepage layover that Chartbeat offers is unique from what I've seen and gives me an instant knowledge of what's working on my site and how to best arrange it. Incentivized Helpful? Verified User Chose Chartbeat Other products like Chartbeat that I've used are Parse.ly, GA, and Omniture. Parse.ly is the only tool, in my opinion, that offers more real-time data, but the interface is lacking and isn't as intuitive as Chartbeat. Incentivized Helpful? Verified User Chose Chartbeat Chartbeat is certainly better at visualizing content and segmenting the data all on one screen. We can filter by section, author, channel and more without leaving the main dashboard page. Combining properties together in roll up groups is another key feature. We're able to … Incentivized Helpful? Verified User Chose Chartbeat In my opinion, Chartbeat should be paired with Google Analytics. Chartbeat is perfect for real-time results, an area GA lacks, and GA is best for long-term outlook. Incentivized Helpful? Ariel Insua Coordinador BI & Big Data in Information Technology at Radio Mitre (Broadcast Media, 201-500 employees) Chose Chartbeat Chartbeat's realtime its superior to all tools we have. It really makes the difference. We are in calls with Chartbeat for raw data, this is a new product and it will be open a lot of interesting information with raw data in real-time. Incentivized Helpful? Kurt Gessler Director at Tribune Publishing (Newspapers, 1001-5000 employees) Chose Chartbeat Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and … Incentivized Helpful? Michael Geheren Digital Content Producer, NewsNation, WGN America in Social Media at WGN America/Nexstar Media Group (Broadcast Media, 5001-10,000 employees) Chose Chartbeat Google Analytics gives me a better overview of my site's performance, I think; however, when it comes to real-time insights, I always turn to Chartbeat. Incentivized Helpful? Verified User Chose Chartbeat Simpler, more effective, real-time tool with broader accessibility for team Incentivized Helpful? Verified User Chose Chartbeat We have looked at other products, including Parse.ly, in the past. Chartbeat is closer to our needs. Incentivized Helpful?	Discontinued Products Ariel Insua Coordinador BI & Big Data in Information Technology at Radio Mitre (Broadcast Media, 201-500 employees) Chose Google Analytics 360 (discontinued) Piano Cxense and Chartbeat, in conjunction with Google Analytics are the suite of tools that we use to monitoring and measure our sites performance in realtime and historic. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Chartbeat

Google Analytics 360 (discontinued)

Comparison of Web Analytics features of Chartbeat and Google Analytics 360 (discontinued)
Feature	Chartbeat 7.4 13 Ratings	Google Analytics 360 (discontinued) 6.9 1 Ratings
Lead Conversion Tracking	6.15 Ratings	7.01 Ratings
Bounce Rate Measurement	6.68 Ratings	00 Ratings
Device and Browser Reporting	6.912 Ratings	1.01 Ratings
Pageview Tracking	7.812 Ratings	7.01 Ratings
Event Tracking	7.17 Ratings	8.01 Ratings
Reporting in real-time	9.112 Ratings	10.01 Ratings
Referral Source Tracking	8.012 Ratings	10.01 Ratings
Customizable Dashboards	7.710 Ratings	5.01 Ratings

User Ratings
	Chartbeat	Google Analytics 360 (discontinued)
Likelihood to Recommend	8.6 (67 ratings)	8.0 (56 ratings)
Likelihood to Renew	9.9 (9 ratings)	10.0 (11 ratings)
Usability	7.8 (58 ratings)	9.0 (5 ratings)
Performance	- (0 ratings)	10.0 (1 ratings)
Support Rating	8.1 (10 ratings)	10.0 (23 ratings)
In-Person Training	- (0 ratings)	9.0 (1 ratings)
Online Training	- (0 ratings)	7.0 (1 ratings)
Implementation Rating	- (0 ratings)	10.0 (3 ratings)

Chartbeat vs. Google Analytics 360 (discontinued)

Chartbeat

Google Analytics 360 (discontinued)

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