TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartbeat

    Score6.9 out of 10
    N/AChartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A

    Hotjar

    Score8.3 out of 10
    N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Pricing
    ChartbeatHotjar
    Editions & Modules
    No answers on this topic
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    Offerings
    Pricing Offerings
    ChartbeatHotjar
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsChartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    ChartbeatHotjar
    Considered Both Products
    Chartbeat
    Chose Chartbeat
    More accuracy in real time metrics its a value for Chartbeat.
    Incentivized
    Contentsquare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ChartbeatHotjar
    Web Analytics
    Comparison of Web Analytics features of Chartbeat and Hotjar
    Feature
    Chartbeat
    7.4
    13 Ratings
    Hotjar
    -
    Ratings
    Lead Conversion Tracking6.15 Ratings00 Ratings
    Bounce Rate Measurement6.68 Ratings00 Ratings
    Device and Browser Reporting6.912 Ratings00 Ratings
    Pageview Tracking7.812 Ratings00 Ratings
    Event Tracking7.17 Ratings00 Ratings
    Reporting in real-time9.112 Ratings00 Ratings
    Referral Source Tracking8.012 Ratings00 Ratings
    Customizable Dashboards7.710 Ratings00 Ratings
    User Ratings
    ChartbeatHotjar
    Likelihood to Recommend
    8.6
    (67 ratings)
    10.0
    (104 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    5.1
    (2 ratings)
    Usability
    7.8
    (58 ratings)
    9.7
    (6 ratings)
    Support Rating
    8.1
    (10 ratings)
    9.6
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)