TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartbeat

    Score6.9 out of 10
    N/AChartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A

    Piano Analytics

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution…

    $430

    per server calls consumption

    Pricing
    ChartbeatPiano Analytics
    Editions & Modules
    No answers on this topic
    Business
    $430
    per server calls consumption
    Premium
    Contact us
    per server calls consumption
    Offerings
    Pricing Offerings
    ChartbeatPiano Analytics
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$430 per server calls consumption
    Additional DetailsChartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.—
    More Pricing Information
    Community Pulse
    ChartbeatPiano Analytics
    Considered Both Products
    Chartbeat
    No answer on this topic
    Piano Software
    Chose Piano Analytics
    We have used Google Analytics, Comscore and Chartbeat.

    Google Analytics obviously benefits from more functionality, the ability to track users and also integrate commercial revenue on the 360 GA - which would be a fantastic feature. In the tender process, GA did not have the …
    Incentivized
    Chose Piano Analytics
    AT Internet is more comprehensive and provides a lot of filters in easy ways, especially for websites that has various subdomains and pages used for different purposes. Also, the trend analysis and the ability to create reports and design them the way we want is very, very …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ChartbeatPiano Analytics
    Web Analytics
    Comparison of Web Analytics features of Chartbeat and Piano Analytics
    Feature
    Chartbeat
    7.4
    13 Ratings
    Piano Analytics
    -
    Ratings
    Lead Conversion Tracking6.15 Ratings00 Ratings
    Bounce Rate Measurement6.68 Ratings00 Ratings
    Device and Browser Reporting6.912 Ratings00 Ratings
    Pageview Tracking7.812 Ratings00 Ratings
    Event Tracking7.17 Ratings00 Ratings
    Reporting in real-time9.112 Ratings00 Ratings
    Referral Source Tracking8.012 Ratings00 Ratings
    Customizable Dashboards7.710 Ratings00 Ratings
    User Ratings
    ChartbeatPiano Analytics
    Likelihood to Recommend
    8.6
    (67 ratings)
    8.0
    (120 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    8.0
    (18 ratings)
    Usability
    7.8
    (58 ratings)
    8.3
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (8 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.1
    (10 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)