Chat Breezes vs. Desk.com (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Chat Breezes | Score10 out of 10 | N/A | Streamlines social media conversations in a single, unified inbox. Main Features: Smart Inbox: Manages all social media DMs, comments, posts, reposts, and mentions in a unified social inbox. Message Thread: Shows chat history in a thread to keep conversations organized and easy to track. Auto Tagging: Labels incoming messages automatically by selected keywords to categorize and prioritize. Search all messages: Quick… | N/A |
 Desk.com (discontinued) | Score8.3 out of 10 | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
| Chat Breezes | Desk.com (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Chat Breezes | Desk.com (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.2 |
| Likelihood to Renew | - | 8.4 |
| Usability | 10.0 | 8.3 |
| Availability | - | 1.0 |
| Performance | - | 10.0 |
| Support Rating | 10.0 | 8.2 |
| Implementation Rating | - | 10.0 |