TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChatBot

    Score9 out of 10
    Small Businesses (1-50 employees)
    ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.…N/A

    Front

    Score7.1 out of 10
    N/AFront is a communication hub that helps businesses keep the human touch in every interaction.

    $29

    per month per user

    Pricing
    ChatBotFront
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month per user
    Growth
    $79
    per month per user
    Scale
    $99
    per month (billed annually) per user
    Premier
    $229
    per month (billed annually) per seat (50 seat minimum)
    Offerings
    Pricing Offerings
    ChatBotFront
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.
    More Pricing Information
    Features
    ChatBotFront
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of ChatBot and Front
    Feature
    ChatBot
    7.8
    2 Ratings
    Front
    -
    Ratings
    Chat history and transcripts9.02 Ratings00 Ratings
    Chat reporting7.02 Ratings00 Ratings
    Chat and web analytics7.52 Ratings00 Ratings
    User Ratings
    ChatBotFront
    Likelihood to Recommend
    9.0
    (4 ratings)
    6.5
    (28 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.8
    (5 ratings)