ChatBot vs. SAP Conversational AI (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ChatBot | Score9 out of 10 | Small Businesses (1-50 employees) | ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.… | N/A |
 SAP Conversational AI (discontinued) | Score6.8 out of 10 | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
| ChatBot | SAP Conversational AI (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| ChatBot | SAP Conversational AI (discontinued) | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Chat Analytics and Reports |
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| ChatBot | SAP Conversational AI (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.4 |
| Usability | 9.0 | 7.7 |
| Availability | - | 8.2 |
| Performance | - | 8.2 |
| Support Rating | 8.0 | 6.5 |