Chatter (discontinued) vs. Stackby

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatter (discontinued)
Score 9.3 out of 10
N/A
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A
Stackby
Score 9.0 out of 10
N/A
Stackby is designed to bring together the simplicity of spreadsheets, the functionality of databases and integrations with best business APIs to let anyone build their own tools, the way they want. No coding needed. Users can build a database from scratch, import data from pre-existing sources like spreadsheets or Google Sheets, or choose from over 100 pre-built templates across multiple categories. Stackby offers over 25 unique column types like text,…
$6
per month per user
Pricing
Chatter (discontinued)Stackby
Editions & Modules
No answers on this topic
Personal
$6
per month per user
Economy
$10
per month per user
Business
$20
per month per user
Business Plus
$35
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
Chatter (discontinued)Stackby
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
Chatter (discontinued)Stackby
Considered Both Products
Chatter (discontinued)
Chose Chatter (discontinued)
Chatter is an excellent tool that provides advanced collaboration methods and let us share our files efficiently in a fast way.
Chose Chatter (discontinued)
Slack, Hangouts, there are a ton of messaging/social apps out there. Overall, I like to use Slack and Hangouts more as a messaging tool. However, when there are certain things that HAVE to get done within Salesforce, I can totally understand why Chatter would be important. When …
Chose Chatter (discontinued)
We were using Skype for business before, but Skype was mostly good at team communication and sharing activities/updates only. Since we started using Salesforce, we got the best option by using Chatter's added advantages. By using it we don't miss any action items. It's a …
Chose Chatter (discontinued)
Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own.
Chose Chatter (discontinued)
Chatter is a solid tool within Salesforce. Slack has become more commonplace within our organization, but the fastest way to find out what is going on within an account or opportunity is to check the Chatter feed. I think there are different uses for each of the tools, but …
Chose Chatter (discontinued)
Slack utterly dominates chatter. Slack is searchable, has the use of channels. When you can sync it with Salesforce (there are multiple ways to automate alerts or notifications to be sent from Salesforce to Slack), it renders Chatter useless. Slack makes me never want to use …
Chose Chatter (discontinued)
Chatter is simply the most accessible, user-friendly, and convenient on the go platform we enjoy utilizing daily to help our company grow and boost overall revenue. Without the many features, Salesforce offers daily. We would be unable to capitalize on many lead and application …
Chose Chatter (discontinued)
We are using Chatter just because it is integrated with SFDC, and we use SFDC as our CRM. We use other communication tools as well. You can find communication tools in many applications and platforms, I recommend using the very specific ones, like Chatter, for only the teams …
Chose Chatter (discontinued)
There's a variety of communication tools available for selection out in the market place but I like the easy to navigate system of Chatter. I think there's a whole bunch of more features available in Chatter that I currently do not utilize but I think it's a good robust option.
Chose Chatter (discontinued)
Very similar but I'll give Chatter the advantage because of the different areas and notifications that come with it.
Chose Chatter (discontinued)
We also use Teams. Chatter is very helpful in that I can directly tag any object in our CRM. Instead of taking email requests for admin needs, I have added a Chatter process builder that helps me manage requests. If the case calls for a report to be made, I am able to tag the …
Chose Chatter (discontinued)
It is easier to use Slack for all external communication, but Salesforce is better for team communication.
Chose Chatter (discontinued)
Chatter has a better UI interface and offers more customization.
Chose Chatter (discontinued)
We have also tried to use Slack and Service Now. Service Now simply did not have the features we needed. Slack was useful but not nearly as good for the end users who simply want very simple. Slack confused the end user which caused them frustration, which also meant they did …
Chose Chatter (discontinued)
It is tough because there are several applications that allow for internal communication among teams. Chatter, however, is the only one that's native to Salesforce and allows for all communication to be attached to their respective artifacts. We use Slack in addition to Chatter …
Chose Chatter (discontinued)
Not much differential between these services. Better off integrating with more popular solutions via API.
Chose Chatter (discontinued)
Chatter allows you to converse in SFDC which is the core of any sales organization. Keeps everything under one roof.
Chose Chatter (discontinued)
I personally like Google Hangouts more due to the flow of conversations. I find it a much more efficient way to speak back and forth with work colleagues, other than face-to-face of course. But, as a manager I could see how Chatter would be useful to use when managing pipeline.
Chose Chatter (discontinued)
Chatter was within Salesforce already, so we simply went with it because it's attached and integrated well within Salesforce and Google Drive and Gmail.
Chose Chatter (discontinued)
Chatter has more features than the two software listed above. In other terms, it can be seen as an updated version of the rest
Chose Chatter (discontinued)
I've never used any other embedded collaboration tool.
Chose Chatter (discontinued)
Chatter is much more basic than other solutions, mainly, because it is not the core product for Salesforce. It is great for basic communication needs, but if you are looking for a much more robust solution then I would recommend using an application that is more focused on …
Stackby
Chose Stackby
Airtable is the "gold standard" when it comes to relational databases. SmartSuite is the "gold standard" when it comes to how nice a relational database can look. Stackby takes a cue from Airtable in how it delivers and interacts with data, and it offers a better cost …
Chose Stackby
Stackby was the best ROI compared to its competitors
Chose Stackby
As an Airtable user, I was glad to see an available alternative. Stackby has ticked the boxes and exceeded my expectations. They also continue to grow and improve the service, making it even more appealing and valuable. Support has also been responsive and consistent. I would …
Chose Stackby
The use case and feature set against airtable is equivalent if not better and the offer of LTD access as well as specific add-ons make Stackby the better choice every time.
Chose Stackby
We have been using Airtable so often but once your team grows it costs a lot of money, to be honest. Stackby could be a great fit for our team but of course, Airtable is a more mature tool. I'm really hoping that Stackby reaches the level of Airtable at some point one day. For …
Chose Stackby
I have also tried Ora.Pm.

Infinity has better graphical interface, but nowhere near as many features and the UI isn't as effective (i.e, moving around with keys).
Chose Stackby
Airtable - better all round than Stackby but way more expensive (actually not all round - Stackby you can actually backup unlike Airtable)

Infinity - bought this and wished we hadn't. Its data structures and terminology are super-confusing and it's really hard to set up
Chose Stackby
This is a legitimate competitor to Airtable! They are well on their way to meeting the feature set offered by this much bigger and older company. Stackby has done some amazing things with this platform, and I hope they continue their great work to keep improving and already …
Chose Stackby
I am a paying user of both Stackby and Airtable. I use both both as there are some shortcomings of both.

Airtable is more developed and useful on both desktop and mobile, whereas Stackby is not. Airtable has useful internal automations, dashboards and a huge online community, …
Chose Stackby
Airtable is more mature than Stackby and has more add-ons. I expect Stackby to continue updating the app so that will close the gap.
Chose Stackby
We chose Stackby over Airtable primarily because Airtable does not currently have the option to pre-fill default data in a cell. This feature alone is a huge time saver and allows us to skip cells that contain necessary, but redundant data.
Features
Chatter (discontinued)Stackby
Project Management
Comparison of Project Management features of Product A and Product B
Chatter (discontinued)
8.3
Ratings
7% above category average
Stackby
-
Ratings
Task Management8.80 Ratings00 Ratings
Gantt Charts8.00 Ratings00 Ratings
Scheduling7.90 Ratings00 Ratings
Workflow Automation8.90 Ratings00 Ratings
Mobile Access8.00 Ratings00 Ratings
Search7.90 Ratings00 Ratings
Visual planning tools8.80 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Chatter (discontinued)
8.4
Ratings
6% above category average
Stackby
-
Ratings
Chat9.00 Ratings00 Ratings
Notifications7.10 Ratings00 Ratings
Discussions8.10 Ratings00 Ratings
Surveys8.00 Ratings00 Ratings
Internal knowledgebase8.00 Ratings00 Ratings
Integrates with GoToMeeting9.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.90 Ratings00 Ratings
Integrates with Outlook9.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Chatter (discontinued)
8.5
Ratings
8% above category average
Stackby
-
Ratings
Versioning8.80 Ratings00 Ratings
Video files8.80 Ratings00 Ratings
Audio files7.90 Ratings00 Ratings
Document collaboration8.90 Ratings00 Ratings
Access control8.00 Ratings00 Ratings
Advanced security features8.90 Ratings00 Ratings
Integrates with Google Drive9.00 Ratings00 Ratings
Device sync8.00 Ratings00 Ratings
Best Alternatives
Chatter (discontinued)Stackby
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Microsoft Excel
Microsoft Excel
Score 8.7 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Microsoft Excel
Microsoft Excel
Score 8.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Microsoft Excel
Microsoft Excel
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chatter (discontinued)Stackby
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.1
(0 ratings)
-
(0 ratings)
Usability
7.3
(0 ratings)
-
(0 ratings)
Support Rating
7.6
(0 ratings)
10.0
(0 ratings)
User Testimonials
Chatter (discontinued)Stackby
Likelihood to Recommend
[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Read full review
Based on my experience, I can provide specific scenarios where Stackby is well suited and others where it may be less appropriate: Project Management: Stackby is an excellent choice for project management scenarios. Its ability to create custom databases, track tasks, assign responsibilities, and collaborate in real-time makes it highly effective for managing and monitoring project progress. CRM and Sales: Stackby is well suited for managing customer relationships and sales processes. Its customizable database structure allows for organizing customer information, tracking leads, managing deals, and generating reports. The ability to integrate with other tools further enhances its usefulness in CRM and sales workflows. Content Planning: Stackby is a great fit for content planning scenarios. Users can create databases to manage editorial calendars, track content ideas, assign tasks to team members, and monitor content performance. Collaboration features facilitate seamless content collaboration and ensure timely publishing.
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Pros
  • Keeping track of all activities.
  • Helps sharing files or syncing any data.
  • Its being mobile is best for our sales managers to keep an track while traveling.
  • Showing a score for the level of opportunity helps to prioritize the sales funnel.
Read full review
  • Ability to collaborate with team members on the same spreadsheet
  • Ability to integrate multiple tools for centralized utilization (i.e. Facebook, Google Analytics, project management, etc.)
  • Ability to send SMS and messages using integration with Twillio and Whatsapp
  • All spreadsheets/databases securely saved in the cloud instead of on local hard drive(s)
Read full review
Cons
  • As an admin I would like to make it so that all users receive notifications, to help implement it into their daily practice.
  • If Chatter license users could have a bit more access to view reports, that could be utilized more by us.
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  • Implement the same views available on desktop into the mobile app
  • Internal automations (like Airtable)
  • Ability to implement and display info as a dashboard (like Airtable)
  • Polish up the formatting of formulas, inputting them causes user frustration due to the formula input cursor jumping around
  • Better intelligence and ease of inputting data in bulk i.e have the fields automatically identify what data is being input and format appropriately (like Airtable does)
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Likelihood to Renew
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
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No answers on this topic
Usability
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
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Stackby is overall pretty easy to use, especially if you're used to something like Airtable or SmartSuite. Some of the pages seem like near exact clones (though they put their own creative spin on things). I'd prefer a slighty fresher interface (like SmartSuite), but I'm willing to sacrifice that for the better price and great customer service.
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Support Rating
I haven't had to use support often, but when I have Salesforce was very responsive. Like with all things Salesforce, it is easy to use and doesn't have too many issues, so I don't think that people will have to use support often, but if so, they are easy to work with and helpful within the product.
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Extremely responsive, helpful, and friendly support (unlike many other SAAS teams out there).
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Alternatives Considered
Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own
Read full review
I have also tried Ora.Pm. Infinity has better graphical interface, but nowhere near as many features and the UI isn't as effective (i.e, moving around with keys). Grist has a much more technical interface and it comes from being more of a database/interactive spreadsheet vs Stackby. Grist has much more functionality in terms of formulas, but is much harder to learn to use and less other functionalities. Ora.PM is more of a test at a task management app, and doesn't compare - Stackby is much better.
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Return on Investment
  • This has had a very positive impact when it comes to verifying if proper communication has been had among teams. This helps us know when and what people have been informed of, which gives us the opportunity to regularly review our communication styles.
  • This has had a very positive impact when trying to find particular individuals in a very large company, and without any barriers.
  • This also provides a 'get networking' tool for new and existing individuals to the company, helping people gain influence and awareness among their stakeholders.
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  • By its customisation, I have seen business intelligence that was not evident or available by using other software
  • Has helped to organise all my data (work and personal) into interesting relationships that help with better decision making
  • Has created extra curiosity in its flexibility and customisation to have all my datasets used and manipulated into meaningful ways
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ScreenShots

Stackby Screenshots

Screenshot of the Grid ScreenScreenshot of some of the 25 column typesScreenshot of the Calendar ViewScreenshot of a Kanban ViewScreenshot of a Custom Form