Chattermill vs. RapidMiner

Chattermill

RapidMiner

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chattermill	Score 9.0 out of 10	N/A	The Chattermill Unified Customer Intelligence Platform helps businesses understand their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback, and uses deep learning artificial intelligence (AI) to analyse customer data at…	N/A
RapidMiner	Score 8.9 out of 10	N/A	RapidMiner is a data science and data mining platform, from Altair since the late 2022 acquisition. RapidMiner offers full automation for non-coding domain experts, an integrated JupyterLab environment for seasoned data scientists, and a visual drag-and-drop designer. RapidMiner’s project-based framework helps to ensure that others can build off their work using visual workflows or automated data science.	$7,500 Per User Per Month

Pricing

Chattermill

RapidMiner

Editions & Modules

No answers on this topic

Professional: $7,500.00
Per User Per Month
Enterprise: $15,000.00
Per User Per Month
AI Hub: $54,000.00
Per User Per Month

Offerings

Pricing Offerings
Chattermill	RapidMiner
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Chattermill	RapidMiner
Considered Both Products	Chattermill Rafał Mróz Owner Chose Chattermill Chattermill is more complex, easier to integrate between systems that we used (ticketing, livechat, reporting, CRM). Very informative reports (that will reveal what your customers really think). Custom reports creation is a benefit too - it is easier than in other systems. … Incentivized Helpful? Verified User Anonymous Chose Chattermill way more user friendly than others, which is one of the main reasons we went with Chattermill. We needed a tool that would take less time than pulling and analysing data, and chattermill was the top dog by far Incentivized Helpful?	RapidMiner Verified User Anonymous Chose RapidMiner We tried different data tools and we figured we give RapidMinder Studio a shot as one of our employees had experience with it, and when compared to some of the other tools that we used it was the best fit among the test group that we used. Overall it was a little more fluid and … Incentivized Helpful? David Baltar Boilève Business Analytics - Data Analyst Chose RapidMiner For me, the best advantage to use RapidMiner is the ease of use to learn and deploy new processes. Yo don't need to code, you learn fast and it's really flexible when it comes to transforming data. Knime is also good, but not so flexible, and visually less attractive. Pentaho … Incentivized Helpful? Sue Bennett Senior Project Manager, Marketing Analytics Chose RapidMiner I found RapidMiner to be in a class of its own. It's easy to use, yet extremely powerful for full data analysis. Incentivized Helpful? Mohd Zakree Ahmad Nazri Deputy Director & Lecturer Chose RapidMiner The other product like RapidMiner Studio that I have used is WEKA. I decided to use RapidMiner because almost all modelling methods and feature selection methods from the Weka machine learning library are available within RapidMiner. Furthermore, RapidMiner Studio is a visual … Incentivized Helpful? Verified User Anonymous Chose RapidMiner Used R and RapidMiner Studio. The main advantage for RapidMiner Studio is the reduced need to program. It has a much smaller learning curve, and it is easy to start using the tool and analyzing from day one. Incentivized Helpful? Mauricio Quiroga-Pascal Ortega CEO Chose RapidMiner IBM SPSS Statistics: RapidMiner is much better at statistical analysis. Knime it’s much better than RapidMiner when the project Incentivized Helpful? Cyril Joudieh Founder, Data Scientist, Software Engineer Chose RapidMiner RapidMiner is much easier and faster to use plus it interfaces with databases easily. Incentivized Helpful? Jose Machicao, MSc Management Consultant Chose RapidMiner More variety of tools. More consistency of tools Incentivized Helpful? Sheetal Sahu Data Scientist Chose RapidMiner KNIME Analytics Platform and Alteryx Analytics Incentivized Helpful? Verified User Anonymous Chose RapidMiner We selected RapidMiner due to ease of use and a comfortable user interface. It stacks up very well against these tools in the predictive analytics space. For basic analytics and data reporting, we chose QlikView and Qlik Sense as a more robust reporting platform. Incentivized Helpful? Rebecca T Barber, MBA, PHD Senior Director, Management Analysis Chose RapidMiner SPSS and SAS are too expensive. Their interfaces are excellent, but the price point is quite high making them inappropriate for higher education. KNIME is my second choice tool in this space, but it doesn't have the same long established english-speaking user community as … Incentivized Helpful? Danushka Bandara Technology Consultant Chose RapidMiner It's much more user friendly. Runs faster in most cases. Incentivized Helpful? Jim Kitzmiller Data Science Architect Chose RapidMiner It's a heck of a lot better than Python, i.e., it's much quicker to get results with RapidMiner. And RapidMiner is less error prone that coding. Incentivized Helpful? Kamesh Emani Software Developer Intern Chose RapidMiner The best part about RapidMiner is it mainly focus on machine learning algorithms whereas other tools focus on mainly the extract transform load (ETL) process. It can serve for all the KDD (Knowledge data discovery) process stages e.g. data cleaning, transformation, modeling and … Incentivized Helpful? RR Richard Roiger Professor - Computer Science Chose RapidMiner RapidMIner Studio is freely available and requires no programming skills. When compared with other free analytics tools, its graphical and analytical capabilities are far superior. Incentivized Helpful? Verified User Anonymous Chose RapidMiner You simply cannot do everything with RapidMiner, it is just one tool in your arsenal. I like using Python directly much better with tools such as Jupyter Notebook in conjunction with JupyterHub. Incentivized Helpful? Verified User Anonymous Chose RapidMiner The problem with R was that you had to code everything yourself and it doesn't do that well with large amounts of data. At the same time the advantage it provided was it has a large user base which means that you could get help easily. Incentivized Helpful?

Features

Chattermill

RapidMiner

Platform Connectivity

Comparison of Platform Connectivity features of Product A and Product B
	Chattermill - Ratings	RapidMiner 9.5 Ratings 13% above category average
Connect to Multiple Data Sources	00 Ratings	10.00 Ratings
Extend Existing Data Sources	00 Ratings	10.00 Ratings
Automatic Data Format Detection	00 Ratings	9.00 Ratings
MDM Integration	00 Ratings	9.00 Ratings

Data Exploration

Comparison of Data Exploration features of Product A and Product B
	Chattermill - Ratings	RapidMiner 9.0 Ratings 7% above category average
Visualization	00 Ratings	9.00 Ratings
Interactive Data Analysis	00 Ratings	9.00 Ratings

Data Preparation

Comparison of Data Preparation features of Product A and Product B
	Chattermill - Ratings	RapidMiner 8.8 Ratings 8% above category average
Interactive Data Cleaning and Enrichment	00 Ratings	9.00 Ratings
Data Transformations	00 Ratings	7.00 Ratings
Data Encryption	00 Ratings	9.00 Ratings
Built-in Processors	00 Ratings	10.00 Ratings

Platform Data Modeling

Comparison of Platform Data Modeling features of Product A and Product B
	Chattermill - Ratings	RapidMiner 9.0 Ratings 7% above category average
Multiple Model Development Languages and Tools	00 Ratings	9.00 Ratings
Automated Machine Learning	00 Ratings	9.00 Ratings
Single platform for multiple model development	00 Ratings	9.00 Ratings
Self-Service Model Delivery	00 Ratings	9.00 Ratings

Model Deployment

Comparison of Model Deployment features of Product A and Product B
	Chattermill - Ratings	RapidMiner 9.0 Ratings 5% above category average
Flexible Model Publishing Options	00 Ratings	9.00 Ratings
Security, Governance, and Cost Controls	00 Ratings	9.00 Ratings

Best Alternatives
	Chattermill	RapidMiner
Small Businesses	IBM Watson Studio Score 10.0 out of 10	Jupyter Notebook Score 9.4 out of 10
Medium-sized Companies	PG Forsta HX Platform Score 8.0 out of 10	Posit Score 10.0 out of 10
Enterprises	PG Forsta HX Platform Score 8.0 out of 10	Posit Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Chattermill	RapidMiner
Likelihood to Recommend	8.8 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (0 ratings)
Usability	9.1 (0 ratings)	9.0 (0 ratings)

User Testimonials
	Chattermill	RapidMiner
Likelihood to Recommend	Understanding the nuances of sentiment completely - not just in a black and white positive/negative way. Chattermill helps us find out insight that would only be possible through manual tagging, pulling data and hours of analysis. It's cut my data time in half while also helping our team show the work we've done with automated reports very easily Incentivized Verified User Anonymous Read full review	RapidMiner is the best tool to build models on textual data. It is rich in ML algorithms and reduces the need to manually tune the parameters. It automatically optimizes them, thus providing a better solution. RapidMiner again extends great capability for data preparation, its insane connections to almost every data source pulls in the data easily into one environment. And it can comfortably perform data cleaning and process tasks over that. RapidMiner is not so good with image, audio or video data. These data points cannot be used directly in their raw form. They must be transformed into some intermediate form for performing analytics over it. Moreover, there are no connectors to directly pull data from their varied sources. For example, we don't have a connector to read audio data directly from a switch and then convert it to text (although Google speech API is available for audio to text conversion.) Incentivized Sheetal Sahu Data Scientist Read full review
Pros	feedback management integration (Slack, Zendesk) analysis (NLP and sentiment analysis is my favourite) great support Incentivized Rafał Mróz Owner Read full review	RapidMiner Studio offers a superb user interface with an intuitive workflow paradigm that is very easy to learn. RapidMiner Studio’s operators make it a complete and powerful tool for data preprocessing, data visualization, and data mining/analytics. RapidMiner Studio provides excellent documentation, countless worked examples, training and support via a large user community. Every problem is solved using a sequence of operators. Statistical analysis capabilities offered with the T-Test, ANOVA, Grouped ANOVA, and ANOVA Matrix operators. Textual data mining operators. Web-based and cloud computing capabilities. Visualization capabilities. Marketplace Extensions – especially Finance And Economics. Process portability. Incentivized RR Richard Roiger Professor - Computer Science Read full review
Cons	Reports do not automatically save when navigating to different pages Incentivized Verified User Anonymous Read full review	Wish the tool was more efficient in terms of processing power. The tool takes a lot of CPU processing power, even for a small process on a small data set Wish there were more options on charts and graphs to visualize the data Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	Very fast and user-friendly tool Incentivized David Baltar Boilève Business Analytics - Data Analyst Read full review
Usability	Super easy to use and very intuitive Incentivized Verified User Anonymous Read full review	Very use to use and learn Incentivized David Baltar Boilève Business Analytics - Data Analyst Read full review
Alternatives Considered	Chattermill is more complex, easier to integrate between systems that we used (ticketing, livechat, reporting, CRM). Very informative reports (that will reveal what your customers really think). Custom reports creation is a benefit too - it is easier than in other systems. Automatic categorization of feedback is a helpful tool that do big part of job for you Incentivized Rafał Mróz Owner Read full review	The other product like RapidMiner Studio that I have used is WEKA. I decided to use RapidMiner because almost all modelling methods and feature selection methods from the Weka machine learning library are available within RapidMiner. Furthermore, RapidMiner Studio is a visual workflow and therefore it is easier to demonstrate and visualise the processes involves in getting the desired results. Visualization of workflow enhances teaching and learning. RapidMiner is rich with algorithms and online learning materials that can assist students in their self-directed learning on data preparation, machine learning, deep learning, text mining, and predictive analytics. Moreover, RapidMiner repository has more than 1500 machine learning algorithms and functions that students can explore for any case study and assignments. The RapidMIner is also an open platform that can seamlessly integrates with other applications programmed with other programming languages like R and Python. Incentivized Mohd Zakree Ahmad Nazri Deputy Director & Lecturer Read full review
Return on Investment	Chattermill has transformed the way we look at customer satisfaction Chattermill has helped us reduce churn Verified User Anonymous Read full review	We saved over $100k on our direct mail program by not mailing to those unlikely to respond to our mailings based on our predictive analysis. Our CX team has saved countless hours by automating call scripts to isolate key phrases and code each call. Incentivized Sue Bennett Senior Project Manager, Marketing Analytics Read full review
ScreenShots	Chattermill Screenshots