Chatty Insights vs. Kantar Research Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatty Insights
Score 0.0 out of 10
Small Businesses (1-50 employees)
Chatty Insights provides in-depth customer interviews with the scale of a survey. Chatty Insights is a platform for understanding customer behavior at any scale, in any language, fast. Its AI-driven interviews are designed to be as simple as a survey with the depth of detailed research, to discover customer needs and decision drivers. The user can share an interview link with customers or embed within the product , and Chatty Insights' AI…
$150
per month 250 interviews/mo, 3 Team Seats
Kantar Research Services
Score 8.0 out of 10
N/A
Kantar Marketplace (formerly Lightspeed Research) is a market research specialist offering survey engagement software and global panel management, data on-demand, and market insights.N/A
Pricing
Chatty InsightsKantar Research Services
Editions & Modules
Pro
€150
per month 250 interviews/mo, 3 Team Seats
Scale
€350
per month 600 interviews/mo, 5 Team Seats
No answers on this topic
Offerings
Pricing Offerings
Chatty InsightsKantar Research Services
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chatty InsightsKantar Research Services
Considered Both Products
Chatty Insights

No answer on this topic

Kantar Research Services
Chose Kantar Research Services
Easy to use, better pricing, deeper understanding.
Chose Kantar Research Services
More competitive pricing and much strong data backed insights on real customers. It was also important for us to be able to utilize this solution for real-world decision making and the customer matrix developed through this tool is instrumental in doing so. This is a valuable …
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User Ratings
Chatty InsightsKantar Research Services
Likelihood to Recommend
-
(0 ratings)
7.6
(0 ratings)
User Testimonials
Chatty InsightsKantar Research Services
Likelihood to Recommend
No answers on this topic
Really relevant for testing new product launches with customers. Often NPD fails to find the sweet spot of differentiation and impact (commercial or customer impact) and having the insights to test along the journey makes teams more agile and more motivated to trial new things without sinking over cost where you move from a concept to reality. Also helpful for studying different types of marketing impacts for longer-term campaigns on customer perceptions which are important measures of success beyond the commercial.
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Pros
No answers on this topic
  • Testing of digital marketing campaigns.
  • Testing new concepts or products with customers.
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Cons
No answers on this topic
  • Payment structure needs to be improved.
  • standardization is limiting as it does not allow deeper understanding.
  • Services are expensive.
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Alternatives Considered
No answers on this topic
Easy to use, better pricing, deeper understanding.
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Return on Investment
No answers on this topic
  • The ability to scale our business based on real customer insights.
  • The ability to focus hiring on where our growth path is leading us.
  • The ability to create new business development opportunities based on real-world data and analytics.
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ScreenShots

Chatty Insights Screenshots

Screenshot of the interview setup process.Screenshot of the AI's dynamic adaption to customer responses.Screenshot of the dashboard.Screenshot of Chatty Insights' additional features.