TrustRadius: an HG Insights company

What is Chatty Insights?

Chatty Insights provides in-depth customer interviews with the scale of a survey.

Chatty Insights is a platform for understanding customer behavior at any scale, in any language, fast. Its AI-driven interviews are designed to be as simple as a survey with the depth of detailed research, to discover customer needs and decision drivers. The user can share an interview link with customers or embed within the product , and Chatty Insights' AI takes over. Chatty Insights discovers patterns with analytics and presents them in a dashboard that aims to turn qualitative research into actionable insights.

Research Solutions:
  • Automatic Customer Interview
  • AI CSAT
  • Market Research
  • User Churn Analysis
  • Smart Feedback Analysis


Media

the interview setup process.
the AI's dynamic adaption to customer responses.
the dashboard.
Chatty Insights' additional features.

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