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ChoiceView Live Agent vs. NetFortris (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChoiceView Live Agent

    Score9.8 out of 10
    N/AChoiceView Live Agent is a telephony and VoIP software solution from Radish Systems.N/A

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A
    Pricing
    ChoiceView Live AgentNetFortris (discontinued)
    Editions & Modules
    No answers on this topic
    Hybrid Premise Purchase
    Varies
    Varies
    Offerings
    Pricing Offerings
    ChoiceView Live AgentNetFortris (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ChoiceView Live AgentNetFortris (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of ChoiceView Live Agent and NetFortris (discontinued)
    Feature
    ChoiceView Live Agent
    -
    Ratings
    NetFortris (discontinued)
    7.8
    90 Ratings
    Hosted PBX00 Ratings7.058 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings6.046 Ratings
    User templates00 Ratings6.82 Ratings
    Call reports00 Ratings9.078 Ratings
    Directory of employee names00 Ratings10.078 Ratings
    Call Management
    Comparison of Call Management features of ChoiceView Live Agent and NetFortris (discontinued)
    Feature
    ChoiceView Live Agent
    -
    Ratings
    NetFortris (discontinued)
    7.4
    94 Ratings
    Answering rules00 Ratings7.089 Ratings
    Call recording00 Ratings7.067 Ratings
    Call park00 Ratings6.073 Ratings
    Call screening00 Ratings8.067 Ratings
    Message alerts00 Ratings9.078 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of ChoiceView Live Agent and NetFortris (discontinued)
    Feature
    ChoiceView Live Agent
    -
    Ratings
    NetFortris (discontinued)
    7.5
    55 Ratings
    Video conferencing00 Ratings7.017 Ratings
    Audio conferencing00 Ratings8.054 Ratings
    Mobile apps
    Comparison of Mobile apps features of ChoiceView Live Agent and NetFortris (discontinued)
    Feature
    ChoiceView Live Agent
    -
    Ratings
    NetFortris (discontinued)
    9.0
    55 Ratings
    Mobile app for iOS00 Ratings9.046 Ratings
    Mobile app for Android00 Ratings9.033 Ratings
    User Ratings
    ChoiceView Live AgentNetFortris (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (108 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (16 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)