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Chorus by ZoomInfo vs. Fireflies.ai

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chorus by ZoomInfo

    Score8.5 out of 10
    N/AChorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A

    Fireflies.ai

    Score9.6 out of 10
    N/AFireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.

    $10

    per month per user

    Pricing
    Chorus by ZoomInfoFireflies.ai
    Editions & Modules
    No answers on this topic
    Pro
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Chorus by ZoomInfoFireflies.ai
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Chorus by ZoomInfoFireflies.ai
    Considered Both Products
    ZoomInfo
    No answer on this topic
    Fireflies.ai
    Chose Fireflies.ai
    When we used Chorus.ai in our organization, I thought the Analytics were worthless. Beyond the point I made earlier about using the iOS app doesn't count towards your Engagement score, the only way calls are correctly counted is to the Rep who set up the call. I manage a team …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Chorus by ZoomInfoFireflies.ai
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Chorus by ZoomInfo and Fireflies.ai
    Feature
    Chorus by ZoomInfo
    8.6
    14 Ratings
    Fireflies.ai
    -
    Ratings
    Speech-to-Text Transcription9.114 Ratings00 Ratings
    Keyword Detection9.113 Ratings00 Ratings
    Sentiment Analysis7.611 Ratings00 Ratings
    Speaker Diarization7.913 Ratings00 Ratings
    Call Recording Playback9.514 Ratings00 Ratings
    Call Summarization9.814 Ratings00 Ratings
    Conversion Metrics9.012 Ratings00 Ratings
    Keyword Search & Retrieval7.311 Ratings00 Ratings
    Call Tagging8.010 Ratings00 Ratings
    Integration with CRM Systems8.99 Ratings00 Ratings
    User Ratings
    Chorus by ZoomInfoFireflies.ai
    Likelihood to Recommend
    9.0
    (278 ratings)
    9.2
    (5 ratings)
    Likelihood to Renew
    6.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (3 ratings)
    -
    (0 ratings)