TrustRadius: an HG Insights company

Chorus by ZoomInfo vs. Groove, a Clari company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chorus by ZoomInfo

    Score8.5 out of 10
    N/AChorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A

    Groove, a Clari company

    Score6.2 out of 10
    N/AGroove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.N/A
    Pricing
    Chorus by ZoomInfoGroove, a Clari company
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chorus by ZoomInfoGroove, a Clari company
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Chorus by ZoomInfoGroove, a Clari company
    Considered Both Products
    ZoomInfo
    Chose Chorus by ZoomInfo
    Chorus.ai has new and different features than the others I mentioned.
    Incentivized
    Groove, a Clari Company
    Chose Groove, a Clari company
    I prefer Groove because of its seamless integration with Salesforce and Gmail, and the User Interface is much more simple and user friendly,
    Incentivized
    Chose Groove, a Clari company
    I have not used any other tool like Groover, specially a tool that encompasses all these features
    Incentivized
    Chose Groove, a Clari company
    I think Groove definitely holds its own against the other well-known and widely-used tools like Salesforce and Chorus, and can even be used in part in conjunction with these tools and many more. Groove has a professional and promising User Interface already, and upon further …
    Incentivized
    Chose Groove, a Clari company
    Incentivized
    Chose Groove, a Clari company
    We liked that Groove was optimized for Salesforce and Gmail users. We did not have to maintain a separate database like you do for SalesLoft and Outreach and therefore setup was very simple. No mapping of fields back to Salesforce is required, as all of your Salesforce fields …
    Incentivized
    Chose Groove, a Clari company
    Company tool.
    Incentivized
    Chose Groove, a Clari company
    At my previous employer, we used HubSpot Sales Hub + HubSpot Marketing Hub. Although it had similar functionality to what we do with Groove it was something that we used connected to Microsoft Dynamics running on-premise and this limited the functions that we could perform. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Chorus by ZoomInfoGroove, a Clari company
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Chorus by ZoomInfo and Groove, a Clari company
    Feature
    Chorus by ZoomInfo
    8.6
    14 Ratings
    Groove, a Clari company
    -
    Ratings
    Speech-to-Text Transcription9.114 Ratings00 Ratings
    Keyword Detection9.113 Ratings00 Ratings
    Sentiment Analysis7.611 Ratings00 Ratings
    Speaker Diarization7.913 Ratings00 Ratings
    Call Recording Playback9.514 Ratings00 Ratings
    Call Summarization9.814 Ratings00 Ratings
    Conversion Metrics9.012 Ratings00 Ratings
    Keyword Search & Retrieval7.311 Ratings00 Ratings
    Call Tagging8.010 Ratings00 Ratings
    Integration with CRM Systems8.99 Ratings00 Ratings
    User Ratings
    Chorus by ZoomInfoGroove, a Clari company
    Likelihood to Recommend
    9.0
    (278 ratings)
    5.0
    (707 ratings)
    Likelihood to Renew
    6.1
    (4 ratings)
    8.9
    (33 ratings)
    Usability
    5.0
    (6 ratings)
    5.3
    (543 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    8.2
    (3 ratings)
    4.5
    (145 ratings)
    In-Person Training
    -
    (0 ratings)
    4.7
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    9.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    8.9
    (6 ratings)
    Ease of integration
    6.8
    (3 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)