| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Chorus by ZoomInfo | Score8.5 out of 10 | N/A | Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number. | N/A |
 Outreach | Score8.5 out of 10 | N/A | Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle. Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software… | N/A |
| Chorus by ZoomInfo | Outreach | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Chorus by ZoomInfo | Outreach | |
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| Considered Both Products | Chose Chorus by ZoomInfo Loved the outreach integration, SFDC integration and the fact that it allows us to capture voice calls and Zoom meetings. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Chorus by ZoomInfo It was a night and day difference. I like all the bells and whistles you get with Chorus.ai. To me, Chorus.ai is the "Lincoln Navigator" of call recording tools. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Chorus by ZoomInfo I loved Truly as a work phone (to keep my personal life separate) but there was no coaching aspect and it was harder for teammates to see each other's calls. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Chorus by ZoomInfo Chorus.ai's transcription and call analysis were the best among the options we evaluated. We found the pricing to be reasonable for the product quality, and hence we went ahead with it. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Chorus by ZoomInfo We are actually using those other products since these are essential in our business. I believe all of the products have worked very well, and all of them are beneficial to our organization since each tool provides different usage for our company. Chorus.ai is being used in all … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Chorus by ZoomInfo I was not apart of this decision. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Chorus by ZoomInfo Chorus.ai has a better UX/UI and better sales/customer success focus. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Chorus by ZoomInfo I've only been introduced to Chorus.ai. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Chorus by ZoomInfo | Outreach | ||||||||||||||||||||||||||||||||||
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| Conversation Intelligence Software Features |
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| Chorus by ZoomInfo | Outreach | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.1 |
| Likelihood to Renew | 6.1 | 7.0 |
| Usability | 5.0 | 7.9 |
| Support Rating | 8.2 | 1.9 |
| Online Training | - | 8.0 |
| Implementation Rating | 7.3 | 6.0 |
| Ease of integration | 6.8 | - |
| Product Scalability | - | 7.9 |
