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Chrome Remote Desktop vs. ISL Light

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.4 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    ISL Light

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $418

    per year (1 concurrent user)

    Pricing
    Chrome Remote DesktopISL Light
    Editions & Modules
    No answers on this topic
    Standard
    $34.90
    per month (billed annually) per concurrent user
    Self-Hosted
    $44.90
    per month (billed annually) per concurrent user
    Premium
    $54.90
    per month (billed annually) per concurrent user
    Enterprise (Managed Private Cloud)
    $23,976
    per year 20 concurrent users
    Offerings
    Pricing Offerings
    Chrome Remote DesktopISL Light
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—ISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopISL Light
    Considered Both Products
    Google
    No answer on this topic
    ISL Online
    Chose ISL Light
    I used LogMeIn Rescue for several years, and it has more features rich but is horrifically expensive compared to ISL Light, which was the main reason I changed. Chrome Remote Desktop must be viewed as a threat in the remote desktop application sphere. The features and usability …
    Incentivized
    Chose ISL Light
    Much cheaper licence then TeamViewer and much more user friendly than UltraVNC for example. Better performance then AnyDesk or Chrome Remote Desktop. It has simple user interface which can be immediatly understood. But if you dig deeper you see there is in depth capabilites for …
    Incentivized
    Chose ISL Light
    More user-friendly. More affordable. A Slovenian product (which means it supports the Slovene language). User support is very satisfactory and responsive. Simple installation and does not require additional knowledge from colleagues.
    Incentivized
    Chose ISL Light
    None of these work when trying to connect from my personal computer. Guys in our IT offered to use ISL Light and it worked without a glitch ever since.
    Incentivized
    Chose ISL Light
    Sometimes I use team-viewer but ISL Light is much better because it is on the PC level, not on user level, so you can switch users while remotely connected.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Chrome Remote DesktopISL Light
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and ISL Light
    Feature
    Chrome Remote Desktop
    8.4
    18 Ratings
    ISL Light
    8.0
    63 Ratings
    Screen sharing6.017 Ratings8.358 Ratings
    File transfer8.09 Ratings7.758 Ratings
    Instant message8.05 Ratings7.647 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings8.014 Ratings
    Access to sleeping/powered-off computers7.08 Ratings6.745 Ratings
    Over-the-Internet remote session10.018 Ratings8.659 Ratings
    Initiate remote control from mobile8.016 Ratings7.341 Ratings
    Remote management of servers & workstations9.016 Ratings8.551 Ratings
    Remote Active Directory® management9.04 Ratings8.717 Ratings
    Centralized management dashboard9.08 Ratings8.237 Ratings
    Session record9.05 Ratings8.143 Ratings
    Annotations9.04 Ratings8.235 Ratings
    Monitoring and Alerts9.04 Ratings7.927 Ratings
    Multi-platform remote control7.013 Ratings8.247 Ratings
    User Ratings
    Chrome Remote DesktopISL Light
    Likelihood to Recommend
    9.0
    (18 ratings)
    8.6
    (64 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    9.1
    (3 ratings)
    Usability
    9.0
    (4 ratings)
    8.2
    (26 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    3.8
    (7 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)