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Chrome Remote Desktop vs. Remote Desktop Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.4 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    Chrome Remote DesktopRemote Desktop Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopRemote Desktop Services
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopRemote Desktop Services
    Considered Both Products
    Google
    Chose Chrome Remote Desktop
    Has better rendering resolution (often smoother) and without having to configure any firewalls or port forwarding, it makes it a much better choice than using RDP. Managed connections all appear in a central location where on RDP you have to make individual shortcuts for each …
    Incentivized
    Chose Chrome Remote Desktop
    It's a free client-less solution that is simple to use. It does require Chrome installed and the agent installed to make it work.
    Incentivized
    Chose Chrome Remote Desktop
    Most of the other software solutions come at a cost for the licensing, and it is usually not cheap, given that you need to have commercial licensing for a business/organization. Also, with the other remote desktop solutions, there is more of a learning curve in order to use, …
    Incentivized
    Microsoft
    Chose Remote Desktop Services
    We used RDS on-site primarily because of how easy it is for users to transition from their own desktop to a remote desktop. However, from off-site, there are VPN and other security considerations to take into account, and the process gets a little more complex. In this …
    Incentivized
    Chose Remote Desktop Services
    Solutions can be expensive and often offer more options than you need/want. Paying those extra dollars is tough when you have a budget. RDS in many cases works well and is cost effective.
    Incentivized
    Chose Remote Desktop Services
    Remote Desktop Services is an initiation from Microsoft in my view. The rest all are adapters for this and have a considerably inovated feature base.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Chrome Remote DesktopRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Remote Desktop Services
    Feature
    Chrome Remote Desktop
    8.4
    18 Ratings
    Remote Desktop Services
    8.9
    3 Ratings
    Screen sharing6.017 Ratings9.33 Ratings
    File transfer8.09 Ratings9.33 Ratings
    Instant message8.05 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings8.01 Ratings
    Access to sleeping/powered-off computers7.08 Ratings8.01 Ratings
    Over-the-Internet remote session10.018 Ratings8.63 Ratings
    Initiate remote control from mobile8.016 Ratings10.02 Ratings
    Remote management of servers & workstations9.016 Ratings9.02 Ratings
    Remote Active Directory® management9.04 Ratings9.02 Ratings
    Centralized management dashboard9.08 Ratings9.02 Ratings
    Session record9.05 Ratings9.52 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings8.02 Ratings
    Multi-platform remote control7.013 Ratings00 Ratings
    User Ratings
    Chrome Remote DesktopRemote Desktop Services
    Likelihood to Recommend
    9.0
    (18 ratings)
    9.3
    (17 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    6.0
    (1 ratings)
    Usability
    9.0
    (4 ratings)
    6.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    3.8
    (7 ratings)
    3.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)