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Circle Community Platform vs. Gainsight Customer Communities

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Circle Community Platform

    Score8.9 out of 10
    N/ACircle is an all-in-one branded community platform. Circle empowers creators and businesses to bring together their community, events, courses, and so much more — all under their own brand.

    $39

    per month

    Gainsight Customer Communities

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Gainsight Customer Communities is a centralized destination that brings customers, resources, and products together. The hub helps users to engage, retain, and delight customers by unifying customer resources, leveraging dynamic search and AI capabilities, building an influential user community.N/A
    Pricing
    Circle Community PlatformGainsight Customer Communities
    Editions & Modules
    Basic
    $39
    per month
    Professional
    $89
    per month (billed annually)
    Business
    $199
    per month (billed annually)
    Enterprise
    $360
    per month (billed annually)
    Enterprise
    $399
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Circle Community PlatformGainsight Customer Communities
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Circle Community PlatformGainsight Customer Communities
    Considered Both Products
    CircleCo, Inc
    No answer on this topic
    Gainsight
    Chose Gainsight Customer Communities
    Gainsight CC was a clear winner for us. Khoros was second, but we eliminated it from consideration due to cost and how hard it is to implement. Verint is a great platform, but lacks integrations. Circle is more of a small community platform and better suited to communities …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Circle Community PlatformGainsight Customer Communities
    Likelihood to Recommend
    8.8
    (3 ratings)
    9.0
    (2 ratings)
    Usability
    8.1
    (3 ratings)
    -
    (0 ratings)