Cisco AnyConnect vs. TeamViewer

It is well suited for mid sized and large sized organizations having hybrid work model. It will help their employees to work seamlessly from home, office, other branches. It will also help their employees to access corporate applications anytime even after office hours so they can maintain a healthy work-life balance.

Incentivized

Most suitable for large corporations who want to have real-time control of multiple devices in different countries. It is not suitable for scenarios where permissions for using the system need to be obtained from the user for every session if there is no support subscription in place.

• Any Connect is building a stable VPN connection across any different kinds of networks. So it gives me the assumption that I will be sitting in the office and work locally on my workplace, but I get this assumption nearly from everywhere.

Incentivized

• Quick support is an nice feature to make it easy for the end user to download and use
• Easy to connect using numbers
• The connection is always good when connected to an end user
• The tool is easy to use, the buttons are easy to understand what the use for it is

Incentivized

• Sometimes when the number of users is large for a VPN service, the connection fails, and the client doesn't give a proper error.
• It should have better support for Linux. It is difficult to set up on Linux, and the interface for settings is not at all user-friendly.
• A few times, the internet becomes slow after connecting to the VPN server through AnyConnect. It should be able to find the best and the optimal server while connecting.

Incentivized

• Now, it doesn’t work in fast network environments: sometimes, data is delayed during transfer.
• There are a small number of ways that a user is allowed to change the interface on the device.
• Some minor increases in difficulty with advanced functions of the application.

Incentivized

It is perhaps the second most functional tool we have, it will definitely be renewed every year. Our network is stable, which ensures that there is less for our technicians to troubleshoot, which frees them up to ensure other parts of the company are maintained. This keeps our costs low and our downtime at a minimum.

Incentivized

As long as I continue to provide remote support for my clients, it's a no brainier. For what I pay out, I probably make it back tenfold in the ability to provide remote support from wherever and whenever. Not to mention the saved gas money for a fix that only takes 5 minutes but it takes you 20 minutes to get there. As my business continues to grow, and I support more and more clients, my need for TeamViewer will only grow.

It has many advantages and uses other than other common VPNs but it's very important to understand the problems and issues which till not solved yet. The major issue is there is no support system or no body is doing hypercare for clients or client organizations. Speed is good, but making a connection is worse, and nobody cares about it.

Incentivized

Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.

Incentivized

I have been using Cisco AnyConnect for past two years and thus I can say very firmly that I have never seen the outage from the Cisco AnyConnect services either It is VPN, System Scans or the Network Connectivity. Talking about the errors likewise major errors I have faced throughout my period of use.

Incentivized

We get what we need with our TeamViewer licence.

Incentivized

Absolutely no speed issues, and I see no evidence of slowdowns across any of the multiple platforms I use daily. It's operation is completely invisible most of the time, except where there is a loss of connection due to server issues or a loss of power. Everything loads quickly and accurately.

Incentivized

Steady connection and easy quick connect and disconnect

Incentivized

Because whenever I log the case with Cisco support, yes they have come back with valid technical data. So this is what has happened and we could fix it in this way. That support will detail what happened and how to get it overcome very quickly. That's what I like. The support level we get is really good for the product

Incentivized

The support from the Teamviewer team has always been top notch. Any support ticket that we have submitted has been handled very quickly and with the best possible resolution. We find in most cases, contacting for a support ticket is not even necessary, as the knowledge base is more than adequate.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

Implementation was fairly straight forward and quick. I would recommend leveraging the initial configuration QuickStart guides, as these detail options of implementing the software with the most common configurations. There may also still be an option to obtain a temporary emergency AnyConnect license to assist users with implementing RAVPN on Cisco devices.

Incentivized

Installation and configuration of the TeamViewer does not pose a huge problem and we were able to install the software in our network within one week. Helping staff was organized in the form of training sessions to understand the different aspects that it offers and because of its rich graphical user interface, adoption was easy.

I have worked with Palo Alto GlobalProtect and Fortinet's FortiClient. While in use, GlobalProtect boasted of some merits, such as great security features that may be superior to those of Cisco AnyConnect; the interface was not quite smooth. I selected Cisco AnyConnect because, while it is very secure, it may provide easy access to connectivity and is highly suitable for ensuring reliable communication on multiple digital marketing campaigns.

Incentivized

In my position, I have also used AnyDesk because we frequently utilize various software for different tasks. However, we opted for TeamViewer because our team members are not technically inclined. They are experts in other areas. TeamViewer was the ideal choice for us since we needed a software program that even non-techies could use.

Incentivized

Cisco AnyConnect has been a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. Customer support is consistently top-notch, coming up with quick fixes to whatever difficulties are thrown your way. I would not hesitate to reccommend Cisco AnyConnect to any business that needs connected employees throught the world.

Incentivized

I've rarely had problems with the product.

• Having the possibility to access the systems and the necessary data from any place can be a major benefit of implementing flexible working conditions.
• Through the implementation of a strong encrypted connection and the capabilities in authentication, our risk of a data breach on this site has been minimized.
• The features offered by Cisco AnyConnect streamlined regulations that our industry requires and released much of the burden of implementing procedures on me.

Incentivized

It took about 3 months.

• Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
• Remotely accessing devices in our office allows employees to stay productive while working from home.
• TeamViewer helps us to collaborate with other firms for projects we're doing.

Incentivized