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Cisco Business Edition 6000 (discontinued) vs. OpenPhone

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Business Edition 6000 (discontinued)

    Score8.6 out of 10
    N/ACisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A

    OpenPhone

    Score9.3 out of 10
    N/AOpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features.

    $15

    per month per user

    Pricing
    Cisco Business Edition 6000 (discontinued)OpenPhone
    Editions & Modules
    No answers on this topic
    Starter
    $15
    per month per user
    Business
    $23
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Cisco Business Edition 6000 (discontinued)OpenPhone
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts available for annual pricing.
    More Pricing Information
    Features
    Cisco Business Edition 6000 (discontinued)OpenPhone
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Business Edition 6000 (discontinued) and OpenPhone
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.6
    18 Ratings
    OpenPhone
    5.8
    5 Ratings
    Hosted PBX8.010 Ratings4.54 Ratings
    Multi-level Interactive Voice Response (IVR)9.116 Ratings4.55 Ratings
    User templates8.417 Ratings8.14 Ratings
    Call reports8.34 Ratings4.54 Ratings
    Directory of employee names9.116 Ratings7.24 Ratings
    Call Management
    Comparison of Call Management features of Cisco Business Edition 6000 (discontinued) and OpenPhone
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.8
    21 Ratings
    OpenPhone
    7.6
    9 Ratings
    Answering rules8.819 Ratings7.26 Ratings
    Call recording9.115 Ratings7.28 Ratings
    Call park8.819 Ratings7.25 Ratings
    Call screening8.920 Ratings7.27 Ratings
    Message alerts8.419 Ratings9.07 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Business Edition 6000 (discontinued) and OpenPhone
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.7
    20 Ratings
    OpenPhone
    5.8
    10 Ratings
    Video conferencing9.119 Ratings4.52 Ratings
    Audio conferencing8.820 Ratings4.55 Ratings
    Video screen sharing8.21 Ratings5.01 Ratings
    Instant messaging8.516 Ratings9.010 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Business Edition 6000 (discontinued) and OpenPhone
    Feature
    Cisco Business Edition 6000 (discontinued)
    7.2
    15 Ratings
    OpenPhone
    5.9
    10 Ratings
    Mobile app for iOS7.315 Ratings4.510 Ratings
    Mobile app for Android7.114 Ratings7.25 Ratings
    User Ratings
    Cisco Business Edition 6000 (discontinued)OpenPhone
    Likelihood to Recommend
    8.5
    (21 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    7.2
    (2 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    9.4
    (19 ratings)
    1.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)