TrustRadius

Cisco Communications Outsourcing vs. TeleDirect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Communications Outsourcing
Score 8.8 out of 10
N/A
Cisco offers communications outsourcing.N/A
TeleDirect
Score 0.0 out of 10
N/A
TeleDirect provides on-demand software solutions for the contact center industry. With an on-demand contact center, TeleDirect provides online scripting, reporting and lead delivery tools. TeleDirect helps with call script design, work flow and all the key pieces of information an outsourced contact center needs to perform.N/A
Pricing
Cisco Communications OutsourcingTeleDirect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Communications OutsourcingTeleDirect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cisco Communications OutsourcingTeleDirect
Considered Both Products
Cisco Communications Outsourcing
Verified User
Anonymous
Chose Cisco Communications Outsourcing
Cisco has excellent scalability and has a very wide range of configuration options cost-effective for certain situations, flexible and adaptable to the needs of a growing company.
TeleDirect

No answer on this topic

User Ratings
Cisco Communications OutsourcingTeleDirect
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Communications OutsourcingTeleDirect
Likelihood to Recommend
Cisco Communications Outsourcing boosts communications, where it allows instant texting, audio calls, among others. Besides, Cisco Communications applies the telephony technology, which is cheap and convenient to all persons in any corner of the world. The tool is reliable in conducting surveys, methods that brings more market understanding to the world.
Allan Mark | TrustRadius Reviewer
Allan Mark
Digital Marketing Manager
Read full review
No answers on this topic
Pros
  • Setting up IVRs
  • Making sure equipment is working properly
  • Training key employees on the systems
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • VoIP integration
  • Multi-language compatibility
  • Device upgrades
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
Cisco has excellent scalability and has a very wide range of configuration options cost-effective for certain situations, flexible and adaptable to the needs of a growing company.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Ability to increase outbound calls per day
  • Reduction in missed calls
  • Greater call-handling efficiency
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots