Cisco Duo vs. Okta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.5 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
Okta
Score 9.0 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
Pricing
Cisco DuoOkta
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Cisco DuoOkta
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBrowse products and price points that make the most sense for your organization on the Okta website.
More Pricing Information
Community Pulse
Cisco DuoOkta
Features
Cisco DuoOkta
Identity Management
Comparison of Identity Management features of Product A and Product B
Cisco Duo
-
Ratings
Okta
8.9
Ratings
9% above category average
ID-Management Access Control00 Ratings9.30 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.30 Ratings
Multi-Factor Authentication00 Ratings8.70 Ratings
Password Management00 Ratings8.30 Ratings
Account Provisioning and De-provisioning00 Ratings9.20 Ratings
ID Management Workflow Automation00 Ratings8.90 Ratings
ID Risk Management00 Ratings8.80 Ratings
User Ratings
Cisco DuoOkta
Likelihood to Recommend
9.4
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
8.0
(0 ratings)
Usability
9.9
(0 ratings)
9.0
(0 ratings)
Availability
9.8
(0 ratings)
10.0
(0 ratings)
Performance
8.7
(0 ratings)
9.0
(0 ratings)
Support Rating
9.9
(0 ratings)
10.0
(0 ratings)
Online Training
10.0
(0 ratings)
1.0
(0 ratings)
Implementation Rating
9.8
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.9
(0 ratings)
-
(0 ratings)
Product Scalability
9.3
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
9.3
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.3
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco DuoOkta
Likelihood to Recommend
Cisco Duois is well suited in all kinds of scenarios where you need to ensure proper security measurements, I think. We can't just rely on our passwords only, as they can be easily stolen through phishing or data breaches thus keeping multi factor authentication is quite essential. I always prefer MFA or at least 2FA for any critical system.
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It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)
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Pros
  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
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  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
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Cons
  • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
  • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
  • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
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  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
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Likelihood to Renew
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Usability
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
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Some of its features are great and some are slightly complex and not easy without vendor support.
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Reliability and Availability
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Performance
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
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From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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Support Rating
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
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Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
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In-Person Training
There was no in person training but checking the box was the only way I could complete all of the questions.
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No answers on this topic
Online Training
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
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No answers on this topic
Implementation Rating
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
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No answers on this topic
Alternatives Considered
Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
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Previous to Okta, we did not have a central cloud IdP system, each app had it's own authentication and authorization internally. That led to a fairly messy and divergent situation where every system had a different method and look for authentication and authorization. Cross-remembering what password went with what was a constant problem for the Service Desk, who had to know how to manipulate all of the various local password systems.
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Scalability
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
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Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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Return on Investment
  • It's one of those things that only costs money in the sense of you have to convince a leadership team to spend money to save money, right? Like a compromise is far more expensive than duo paying for duo. So specifically it's really just about trying to prevent problems. And so while it costs money and we don't have a direct return on investment that we can point out immediately, I would still always advocate for it just because it keeps security. Paying for security is cheaper than getting compromised essentially.
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  • The initial investment (CapX) on Okta seemed like a lot for our organization (with a limited IT budget), but the investment was 100% worthwhile. We were impressed with how easily/quickly it was up and running in our environment.
  • Implementing Okta into our environment has greatly increased our security posture by granting us MFA and SSO. Having MFA helps to lower our Cyber Security Insurance premiums greatly as well.
  • As with most IT Security tools, the costs of prevention far outweigh the costs of a compromise. Calculate the costs of a breach and then compare it to the costs of Okta, you will find Okta is an exceptional value for what it offers. Additionally, the ability to automate tasks saves a ton of time/money for us. For example, the integration with our HRIS system means that when HR terminates an employee, we can have Okta automatically disable their accounts and all SSO applications assigned to them. Previously this was a slow and manual process performed by our Service Desk technicians (at an hourly rate).
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ScreenShots