Cisco Headsets vs. GlobalMeet Collaboration (discontinued)

When I am connecting with my clients, it's a fantastic product that helps a lot in building a connection over the call. Business meetings with various partners and clients have now become easier. If I work from Home or a remote location, only fair internet connectivity is required. The clarity in Voices and Mic is commendable. However, there are scenarios where businesses are static and do not need to connect with numerous international buyers and sellers; in such cases, there would be no requirement to use this product.

Incentivized

I would recommend the service to anyone who is in need of consistent, clear, and professional audio conferencing. I think PGi and GlobalMeet are clearly one of the leaders in the space. The only knock against the services are that they can be expensive long-term contracts where you're more likely to pay for more than you use. I believe smaller organizations or those with less of a need for audio conferencing may benefit by a pay-as-you-go plan which in my experience PGi has not offered.

• Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.

Incentivized

• Setting up the meetings only takes a few seconds. I value this function.
• Global set works in conjunction with Microsoft office. This makes integration very simple.
• The system is user friendly and easy to understand...even for those without a lot of experience.

Incentivized

• I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
• Easy Visible battery life.
• My ears sometimes get really hot after using for over an hour straight.

Incentivized

• As I mentioned before, it is not as convenient to use when sharing data as Teams so we tend to use Teams for sharing presentations.
• On occasion, there is an echo which makes it hard to hear others.
• I have noticed that when I use my computer as the device rather than my phone, it tends to drop more often than my phone (may be my internet connection).

Incentivized

Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.

Incentivized

GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.

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I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.

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Interface is fairly intuitive. Ease of use is a big plus. Both presenters and users find it easy to learn, easy to understand and easy to remember. We've had very few issues with the system since beginning to utilize it.

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I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.

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We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.

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There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.

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For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once

Incentivized

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

Incentivized

As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.

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wish the firmware didn't take so long to install.

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GlobalMeet was easy to get set up with the company and starting to use.

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The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.

Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.

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Seems like you would be able to install headsets across and entire company, so it is very scalable.

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This product seems to be able to handle the growing amount of work within our company without any problems.

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• Durability and quality so less spending on replacing the product.
• Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
• Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.

Incentivized

• The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
• GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
• Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
• Attentively support system that responds fast to queries and this saves time for us.

Incentivized