Cisco Secure Endpoint vs. Cisco Umbrella

Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.

Incentivized

It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.

Incentivized

• Threat identification: it finds things we wouldn't have even been looking for.
• Integration with Secure Malware Analytics for automatic submission of suspicious files.
• In-depth and complex configuration options for finely tuned policies for different users and endpoints.
• Part of the Cisco Secure Client product for easier distribution and reduction of running agents on end-user devices
• Integrates with Secure-X for single-pane of glass view of dashboards.

Incentivized

• Managing the overall security policies is quite seamless in Cisco Umbrella. it is quite easy to set up and implement web filtering rules and other necessary configurations without any hassle.
• The reporting features like 'activity search' provides greater visibility of our user's internet activity within our organization. We can identify security related risks quickly and take decisions to mitigate them.
• The deployment and integration of Cisco Umbrella with other vendors product is quite appreciable. We other non cisco security devices which Cisco Umbrella was integrated with without any major issues.
• We can easily track down any user that goes to the internet through the activity search feature.

Incentivized

• The update mechanism of the client is not obvious and takes some finesse to learn
• The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
• It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.

Incentivized

• There's always room for improvement in all products for sure. On the umbrella part, I would say that the room for improvement is on the data loss prevention part. So it sits on the PCs, it sees a lot of the traffic that goes on, it knows what files are on the PCs, but it's actually not stopping some of the intellectual property or personal identifiable information from going out. So we are able to block users from accessing applications and websites or even IP addresses, but we're not able to go a bit more granular, more on the data loss side. So that's a gap that I have in the product.

Incentivized

the renewal must be studied with different factors

Incentivized

First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.

Incentivized

AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.

Incentivized

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

Incentivized

no complain and no issue with availability

Incentivized

Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected

Incentivized

our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely

Incentivized

In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.

Incentivized

Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)

Incentivized

Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.

Incentivized

no participation in implementation

Incentivized

At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.

Incentivized

Other products we use were, I think, well, nothing like Cisco Endpoint. There was Microsoft Defender. I think Sophos and CrowdStrike. I think the visibility and the security. We haven't had any issues with the system. Once it's been implemented, it works fine. The enhancements that come into play, we're benefiting from them. We're benefiting from the Telos threat intel, which is really good as well

Incentivized

Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.

Incentivized

Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features

Incentivized

• It ensures minimal spread of cyber threats in case of infiltration thanks to containment response capabilities.
• By keeping our endpoints threat-proof, our systems and devices run efficiently hence better productivity.
• It frees IT staff thanks to its automation and ability to keep threats away with minimal intervention.

Incentivized

• It's too early for us to say now. We started with Cisco Umbrella with the migration and during the migration we choose all the specific access. Now we are going to Cisco Secure Access in our simulations there will be much of cost savings because we don't need the on-premise data center anymore for the ASARs and for the local firewalls and the people, they are managing that on-premise. So we estimate there will be a lot of cost savings, but currently it's not on the paper yet. So we have to wait what the experience is with it, but we are optimistic.

Incentivized