Cisco SecureX vs. Trend Micro Worry-Free Services Suite

It's well suited with any security operation center. So if someone is doing anything with security, whether it be firewalling, endpoint security whether it be email security, it's certainly suited to any type of security that can roll up security events. So this is a single pane of glass where you can view all your security events. So what it's doing is it's taking all your security silos that have historically been very difficult to manage and it's rolling everything up into one dashboard, so it makes it much easier to manage.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• So the product enables end users to get visibility into their security environment, not only across the Cisco products but across the third-party products as well. The product also automates detection and response. So the product really offers end-user efficiency in the security operations center.

Incentivized

• Adds a second layer to office 365 filtering and often finds things that were missed.
• Built in XDR provides more details on a threat than you'd normally have.
• Overall Easy to use but still very powerfull.
• Built in web filtering is easy to use and helps when users are offsite.

Incentivized

• Of course, many companies prefer to obtain security from the cloud; however, not all of them prefer it, which is why having a local implementation would allow these companies to also use said software as their ally for their security.
• Working with this software can be simple, that is, any threat can be visualized with greater precision, but when it comes to managing its orchestration, it is a bit complex.
• Its integration with other software can be simple but with others it is not, that is why it would be ideal if all of them could be carried out in the same way.
• Integrating with a larger number of third party software would be of great help, to further enhance the analysis and detection of threats.

Incentivized

• Apple Mac client is troublesome.
• Policies are clunky and difficult to understand.
• Security Agent dashboard lacks tools needed to remediate problems.
• Technical support was less than satisfactory.

Incentivized

Configuration and support resources provided gave us everything we needed to configure the environment out of the box to meet the various needs of the business.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

A lot of the look and feel of both products is quite similar. There's several best practices on visualization that are followed in both and integration of common telemetry is comfortable and quick. But while Microsoft ATP offers deep insights into mostly the Microsoft environment and a limited view into other common sources, SecureX shines in all the non-client areas Microsoft's product seems lackluster in.

Incentivized

Trend Micro is a leader in Gartner Quadrant for endpoint protection, with the best awards and 3rd party certification about their readiness and capabilities with zero day threat and unknown attacks. The single feature that with the hosted solution you do not need internal resources to get the protection caught up better. Optimization for SMBs is a plus to consider, and as in the name of the solution, there should not be worries once you get things set up and running. It has been a great experience for sure.

Incentivized

• It is a solution that is of great help to reduce threats and their powerful damage, thanks to its high threat identification.
• Its workflow automation saves time and money, that is, it makes possible a better performance in the team that handles corporate security because it helps them with the tasks.
• By unifying security solutions, it gives the advantage of reducing operating costs and greatly improving responses to threats.
• Their analyzes are vital to carry out a quick remediation and thus reduce the time in which the company is under threat.

Incentivized

• It was a step up from what we were using before and has been a solid tool.
• For the number of sites and malicious files blocked I'd say it is a good product at a good price.
• Managing the admin portal and devices has been a huge time saver. Deployment can be via .msi or .exe.

Incentivized