Cisco SocialMiner vs. Meltwater
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco SocialMiner | Score10 out of 10 | N/A | Cisco SocialMiner is a social media management solution built to interact with customers and prospects across channels, with features such as social media monitoring, scheduling, and workflow automation to assist the social media management process. | N/A |
 Meltwater | Score8.1 out of 10 | N/A | Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.) | N/A |
| Cisco SocialMiner | Meltwater | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Cisco SocialMiner | Meltwater | |
|---|---|---|
| Likelihood to Recommend | - | 8.0 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 9.0 |
| Availability | - | 10.0 |
| Support Rating | - | 7.5 |
| In-Person Training | - | 8.0 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 6.1 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 9.1 |