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Cisco UC-One vs. Dialpad Connect

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Cisco UC-One

8 Reviews and Ratings

Dialpad Connect

498 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco UC-One

    Score10 out of 10
    		N/ACisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A

    Dialpad Connect

    Score8.1 out of 10
    		N/ADialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

    $27

    per month

    Pricing
    Cisco UC-OneDialpad Connect
    Editions & Modules
    No answers on this topic
    Standard
    $27
    per month per user
    Pro
    $35
    per month per user
    Enterprise
    Contact sales team
    per user/per month
    Offerings
    Pricing Offerings
    Cisco UC-OneDialpad Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cisco UC-OneDialpad Connect
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Dialpad Connect
    8.3
    62 Ratings
    High quality audio10.01 Ratings8.461 Ratings
    High quality video10.01 Ratings8.236 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Dialpad Connect
    7.9
    26 Ratings
    Desktop sharing10.01 Ratings7.926 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Dialpad Connect
    8.3
    37 Ratings
    Calendar integration10.01 Ratings8.431 Ratings
    Meeting initiation10.01 Ratings7.927 Ratings
    Record meetings / events10.01 Ratings8.731 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Dialpad Connect
    8.2
    20 Ratings
    Live chat10.01 Ratings8.220 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    5.0
    1 Ratings
    Dialpad Connect
    8.0
    35 Ratings
    User authentication5.01 Ratings7.828 Ratings
    Participant roles & permissions5.01 Ratings8.233 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    6.7
    1 Ratings
    Dialpad Connect
    8.2
    56 Ratings
    Hosted PBX10.01 Ratings8.227 Ratings
    Multi-level Interactive Voice Response (IVR)5.01 Ratings7.833 Ratings
    Directory of employee names5.01 Ratings8.752 Ratings
    Call Management
    Comparison of Call Management features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Dialpad Connect
    8.3
    68 Ratings
    Answering rules10.01 Ratings8.956 Ratings
    Call recording10.01 Ratings7.562 Ratings
    Call park10.01 Ratings8.445 Ratings
    Call screening10.01 Ratings8.651 Ratings
    Message alerts10.01 Ratings8.763 Ratings
    Business SMS/External Messaging10.01 Ratings8.755 Ratings
    Online Fax10.01 Ratings7.416 Ratings
    Voicemail Transcription10.01 Ratings8.364 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Dialpad Connect
    7.7
    57 Ratings
    Mobile app for iOS10.01 Ratings7.737 Ratings
    Mobile app for Android10.01 Ratings7.733 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cisco UC-One and Dialpad Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Dialpad Connect
    7.9
    49 Ratings
    Centralized communications management10.01 Ratings8.239 Ratings
    Team messaging10.01 Ratings8.135 Ratings
    Team document sharing10.01 Ratings7.721 Ratings
    Call and meeting analytics10.01 Ratings7.839 Ratings
    User Ratings
    Cisco UC-OneDialpad Connect
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.6
    (291 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (10 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (46 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (57 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.6
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)