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Cisco UC-One vs. GoTo Connect

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Cisco UC-One

8 Reviews and Ratings

GoTo Connect

334 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco UC-One

    Score10 out of 10
    		N/ACisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A

    GoTo Connect

    Score7.8 out of 10
    		N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

    $27

    per month per user

    Pricing
    Cisco UC-OneGoTo Connect
    Editions & Modules
    No answers on this topic
    Basic
    Starting at $27
    per month per user
    Standard
    Starting at $32
    per month per user
    Offerings
    Pricing Offerings
    Cisco UC-OneGoTo Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.
    More Pricing Information
    Community Pulse
    Cisco UC-OneGoTo Connect
    Considered Both Products
    Cisco
    Verified User
    Chose Cisco UC-One
    Jive as a whole has a better back end user interface, however, BroadSoft UC One far surpasses it in terms of overall functionality. The larger feature set (IM, Softphone [Jive has], collab bridge, etc) makes the slightly less intuitive back end a small ding against the software …
    Incentivized
    GoTo (formerly LogMeIn)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Cisco UC-OneGoTo Connect
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    High quality audio10.01 Ratings00 Ratings
    High quality video10.01 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    Desktop sharing10.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    Calendar integration10.01 Ratings00 Ratings
    Meeting initiation10.01 Ratings00 Ratings
    Record meetings / events10.01 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    Live chat10.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    5.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    User authentication5.01 Ratings00 Ratings
    Participant roles & permissions5.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    6.7
    1 Ratings
    GoTo Connect
    8.1
    177 Ratings
    Hosted PBX10.01 Ratings8.5138 Ratings
    Multi-level Interactive Voice Response (IVR)5.01 Ratings7.7121 Ratings
    Directory of employee names5.01 Ratings9.6158 Ratings
    User templates00 Ratings6.8124 Ratings
    Call reports00 Ratings8.0149 Ratings
    Call Management
    Comparison of Call Management features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    GoTo Connect
    7.9
    187 Ratings
    Answering rules10.01 Ratings8.2165 Ratings
    Call recording10.01 Ratings8.5143 Ratings
    Call park10.01 Ratings7.3133 Ratings
    Call screening10.01 Ratings6.5139 Ratings
    Message alerts10.01 Ratings8.8165 Ratings
    Business SMS/External Messaging10.01 Ratings00 Ratings
    Online Fax10.01 Ratings00 Ratings
    Voicemail Transcription10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    GoTo Connect
    5.3
    161 Ratings
    Mobile app for iOS10.01 Ratings5.7137 Ratings
    Mobile app for Android10.01 Ratings5.0121 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    Centralized communications management10.01 Ratings00 Ratings
    Team messaging10.01 Ratings00 Ratings
    Team document sharing10.01 Ratings00 Ratings
    Call and meeting analytics10.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco UC-One and GoTo Connect
    Feature
    Cisco UC-One
    -
    Ratings
    GoTo Connect
    8.2
    149 Ratings
    Video conferencing00 Ratings7.3108 Ratings
    Audio conferencing00 Ratings8.5148 Ratings
    Video screen sharing00 Ratings8.294 Ratings
    Instant messaging00 Ratings8.788 Ratings
    User Ratings
    Cisco UC-OneGoTo Connect
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.2
    (199 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.9
    (25 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (78 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (53 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (89 ratings)
    Product Scalability
    -
    (0 ratings)
    9.4
    (2 ratings)