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Cisco UC-One vs. Webex Calling

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Cisco UC-One

8 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco UC-One

    Score10 out of 10
    		N/ACisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Cisco UC-OneWebex Calling
    Editions & Modules
    No answers on this topic
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Cisco UC-OneWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Cisco UC-OneWebex Calling
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    Kenny Barton
    Vice President of Agent Sales in Sales at Veracity Networks (Telecommunications, 51-200 employees)
    Chose Webex Calling
    With the integration of Meetings, Teams and WebEx Control Hub, the platform provides several advantages over BroadSoft UC-One. With the App Hub and Control Hub, administering the product is much easier. The addition of Quality Monitoring per location is a significant …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Cisco UC-OneWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio10.01 Ratings8.216 Ratings
    High quality video10.01 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing10.01 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration10.01 Ratings6.816 Ratings
    Meeting initiation10.01 Ratings6.815 Ratings
    Record meetings / events10.01 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Webex Calling
    7.4
    14 Ratings
    Live chat10.01 Ratings7.414 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    5.0
    1 Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication5.01 Ratings8.115 Ratings
    Participant roles & permissions5.01 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    6.7
    1 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX10.01 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)5.01 Ratings7.8104 Ratings
    Directory of employee names5.01 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules10.01 Ratings7.3142 Ratings
    Call recording10.01 Ratings7.5136 Ratings
    Call park10.01 Ratings7.1131 Ratings
    Call screening10.01 Ratings7.4123 Ratings
    Message alerts10.01 Ratings8.4124 Ratings
    Business SMS/External Messaging10.01 Ratings7.810 Ratings
    Online Fax10.01 Ratings7.27 Ratings
    Voicemail Transcription10.01 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS10.01 Ratings8.4135 Ratings
    Mobile app for Android10.01 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cisco UC-One and Webex Calling
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management10.01 Ratings7.616 Ratings
    Team messaging10.01 Ratings7.517 Ratings
    Team document sharing10.01 Ratings6.116 Ratings
    Call and meeting analytics10.01 Ratings6.817 Ratings
    User Ratings
    Cisco UC-OneWebex Calling
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (3 ratings)