Cisco Unified Communications Manager (Call Manager) vs. Exotel
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
 Exotel | Score6 out of 10 | Mid-Size Companies (51-1,000 employees) | Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI. The platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications. | $200 5 months Validity |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Must contact sales team for pricing | — | ||||||||||||||
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| Cisco Unified Communications Manager (Call Manager) | Exotel | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Cisco Unified Communications Manager (Call Manager) | Exotel | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 6.0 |
| Likelihood to Renew | 10.0 | 5.0 |
| Usability | 8.9 | 6.0 |
| Support Rating | 8.0 | 6.0 |
| Implementation Rating | 10.0 | 5.0 |