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Cisco Unified Communications Manager (Call Manager) vs. Natterbox

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    Natterbox

    Score3 out of 10
    N/ANatterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call…

    $52

    per month per user

    Pricing
    Cisco Unified Communications Manager (Call Manager)Natterbox
    Editions & Modules
    No answers on this topic
    Pro
    $52
    per month per user
    Premium
    $91
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)Natterbox
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing
    More Pricing Information
    Features
    Cisco Unified Communications Manager (Call Manager)Natterbox
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and Natterbox
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Natterbox
    -
    Ratings
    Hosted PBX9.021 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings00 Ratings
    User templates7.040 Ratings00 Ratings
    Call reports6.939 Ratings00 Ratings
    Directory of employee names8.640 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and Natterbox
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Natterbox
    -
    Ratings
    Answering rules9.043 Ratings00 Ratings
    Call recording7.027 Ratings00 Ratings
    Call park9.039 Ratings00 Ratings
    Call screening8.036 Ratings00 Ratings
    Message alerts8.139 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and Natterbox
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Natterbox
    -
    Ratings
    Video conferencing8.631 Ratings00 Ratings
    Audio conferencing8.641 Ratings00 Ratings
    Video screen sharing7.016 Ratings00 Ratings
    Instant messaging9.019 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and Natterbox
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Natterbox
    -
    Ratings
    Mobile app for iOS8.025 Ratings00 Ratings
    Mobile app for Android8.023 Ratings00 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)Natterbox
    Likelihood to Recommend
    8.5
    (46 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)