Cisco Unified Communications Manager (Call Manager) vs. Natterbox
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
Natterbox | Score3 out of 10 | N/A | Natterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call… | $52 per month per user |
| Cisco Unified Communications Manager (Call Manager) | Natterbox | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Must contact sales team for pricing | — | ||||||||||||||
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| Cisco Unified Communications Manager (Call Manager) | Natterbox | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Cisco Unified Communications Manager (Call Manager) | Natterbox | |
|---|---|---|
| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.0 | - |
| Support Rating | 8.0 | - |
| Implementation Rating | 10.0 | - |