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Cisco Unified Communications Manager (Call Manager) vs. Phone.com

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    Cisco Unified Communications Manager (Call Manager)Phone.com
    Editions & Modules
    No answers on this topic
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)Phone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    Cisco Unified Communications Manager (Call Manager)Phone.com
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and Phone.com
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Phone.com
    10.0
    2 Ratings
    Hosted PBX9.021 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings10.02 Ratings
    User templates7.040 Ratings10.02 Ratings
    Call reports6.939 Ratings10.02 Ratings
    Directory of employee names8.640 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and Phone.com
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Phone.com
    10.0
    2 Ratings
    Answering rules9.043 Ratings10.02 Ratings
    Call recording7.027 Ratings10.02 Ratings
    Call park9.039 Ratings10.01 Ratings
    Call screening8.036 Ratings10.02 Ratings
    Message alerts8.139 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and Phone.com
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Phone.com
    10.0
    1 Ratings
    Video conferencing8.631 Ratings00 Ratings
    Audio conferencing8.641 Ratings10.01 Ratings
    Video screen sharing7.016 Ratings00 Ratings
    Instant messaging9.019 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and Phone.com
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Phone.com
    10.0
    2 Ratings
    Mobile app for iOS8.025 Ratings10.01 Ratings
    Mobile app for Android8.023 Ratings10.01 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)Phone.com
    Likelihood to Recommend
    8.5
    (46 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)