Cisco Webex Social (Discontinued) vs. Lytho Workflow

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.

Incentivized

I don't have much to compare Lytho Workflow workflow to, but I'd say it gets the job done for my small department. I can't imagine a world where we didn't have it. There are times when the software does not work as expected though. For example, if one of the marketing managers archives a request after it has been accepted, it will disappear from the request queue but remain as a job in my job queue. From there, I have to archive it again. The same goes for comments - if someone makes a comment on the request, it does not appear on the job, nor am I notified. I have to click through to the request, from the job to see those comments.

Incentivized

• Easy to use.
• No special setup.
• Doesn't require any special hardware.

Incentivized

• Project requests - can be tailored to fit your exact needs
• Project management - can assign tasks, track time, etc.
• Proofing - robust proofing environment that's easy for clients to learn

Incentivized

• Recording feature cannot record phone sound just computer sound.
• Recording feature does not generate a file with "known" extension, it needs specific player.

Incentivized

• Crashes - The workflow web page crashes very frequently and I've never been able to figure out what the cause is. Refreshing the page always fixes this issue.
• Proof Approvals - I wish there was a way to remove all people from the route that have approved and resend to those who haven't. Reviewers who have already approved often do not want to see future proof revisions coming through their inbox. It would be nice to have this as an option, rather than having to create a new revision and manually removing all that have approved before sending.
• A more personalized dashboard - My dashboard is more geared towards someone who is requesting or reviewing jobs, rather than someone who is completing them. As a result, I rarely use this page.

Incentivized

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.

Incentivized

By consolidating the requests, project management, and proofing without features we didn't need like invoicing it was an easy fit for us. We were able to quickly develop a comprehensive workflow and the gains to efficiency were immediate. Pricing was competitive (at least at the time) and the implementation was very good as well.

Incentivized

• It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
• Great user experience.
• Users like it.

Incentivized

• Streamlines our workflows.
• Faster time to market.
• No more missing requests.

Incentivized