Cisco Webex Social (Discontinued)

Score7 out of 10

9 Reviews and Ratings

What is Cisco Webex Social (Discontinued)?

Cisco Webex Social has been retired and is no longer supported.

Categories & Use Cases

Collaboration

Chat
Instant messaging tool allows users to communicate with select other users in real-time threads.
Category average: 8.8
Integrates with Outlook
Integrates with Microsoft Outlook to tie in email threads.
Category average: 9.3
Document collaboration
Users can edit files and attach comments to files.
Category average: 7.9

Access control
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
Category average: 8.2
Advanced security features
Includes advanced security features such as file encryption or remote data wipe.
Category average: 8.2

Verified User

Administrator in Information Technology (501-1000 employees employees)

Pros

Easy to use.
No special setup.
Doesn't require any special hardware.

Cons

Recording feature cannot record phone sound just computer sound.
Recording feature does not generate a file with "known" extension, it needs specific player.

Return on Investment

It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
Great user experience.
Users like it.

Alternatives Considered

Skype for Business and GoToMeeting

Other Software Used

Skype for Business, Microsoft Dynamics CRM, MS SharePoint