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Cisco Webex Support (discontinued) vs. DeskRoll Remote Desktop

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Support

    Score8.8 out of 10
    N/ACisco Webex Support was a remote access and support tool that has been discontinued and is no longer available.N/A

    DeskRoll Remote Desktop

    Score9.5 out of 10
    N/ADeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…

    $8.25

    per user/per month

    Pricing
    Cisco Webex SupportDeskRoll Remote Desktop
    Editions & Modules
    No answers on this topic
    DeskRoll Lite
    $8.25
    per user/per month
    DeskRoll Pro 1 Month
    $29.95
    per seat
    DeskRoll Starter
    $39
    per user/per year
    DeskRoll Lite
    $99
    per user/per year
    DeskRoll Pro 1 Year
    $299.40
    per seat
    Offerings
    Pricing Offerings
    Cisco Webex SupportDeskRoll Remote Desktop
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$3.25 per seat/per month
    Additional Details—With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.
    More Pricing Information
    Features
    Cisco Webex SupportDeskRoll Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of Cisco Webex Support (discontinued) and DeskRoll Remote Desktop
    Feature
    Cisco Webex Support (discontinued)
    6.8
    9 Ratings
    DeskRoll Remote Desktop
    8.2
    2 Ratings
    Screen sharing8.99 Ratings8.02 Ratings
    File transfer8.99 Ratings8.02 Ratings
    Instant message7.17 Ratings7.01 Ratings
    Secure remote access with Smart Card authentication9.05 Ratings00 Ratings
    Access to sleeping/powered-off computers6.05 Ratings00 Ratings
    Over-the-Internet remote session8.99 Ratings10.02 Ratings
    Initiate remote control from mobile1.36 Ratings8.01 Ratings
    Remote management of servers & workstations2.05 Ratings00 Ratings
    Remote Active Directory® management7.95 Ratings00 Ratings
    Centralized management dashboard8.87 Ratings00 Ratings
    Session record8.67 Ratings00 Ratings
    Annotations7.07 Ratings00 Ratings
    Monitoring and Alerts8.95 Ratings00 Ratings
    Multi-platform remote control1.57 Ratings8.01 Ratings
    User Ratings
    Cisco Webex SupportDeskRoll Remote Desktop
    Likelihood to Recommend
    9.7
    (11 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (3 ratings)
    -
    (0 ratings)