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Cisco Webex Support (discontinued) vs. ManageEngine Remote Access Plus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Support

    Score8.8 out of 10
    N/ACisco Webex Support was a remote access and support tool that has been discontinued and is no longer available.N/A

    ManageEngine Remote Access Plus

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…

    $145

    access for 5 techs and 50 computers billed annually

    Pricing
    Cisco Webex SupportManageEngine Remote Access Plus
    Editions & Modules
    No answers on this topic
    Standard
    $145
    access for 5 techs and 50 computers billed annually
    Professional
    $195
    access for 5 techs and 50 computers billed annually
    Standard
    200$
    access for 5 techs and 50 computers billed annually
    Professional
    300$
    access for 5 techs and 50 computers billed annually
    Offerings
    Pricing Offerings
    Cisco Webex SupportManageEngine Remote Access Plus
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsRemote Access Plus comes free with access up to 10 computers. Pricing options are determined by the number of technicians and the computer range needed. Pricing represented here allows for 5 technicians and a computer range of 50. Additional technician licenses can be purchased at an additional cost.
    More Pricing Information
    Features
    Cisco Webex SupportManageEngine Remote Access Plus
    Remote Administration
    Comparison of Remote Administration features of Cisco Webex Support (discontinued) and ManageEngine Remote Access Plus
    Feature
    Cisco Webex Support (discontinued)
    6.8
    9 Ratings
    ManageEngine Remote Access Plus
    7.9
    6 Ratings
    Screen sharing8.99 Ratings8.76 Ratings
    File transfer8.99 Ratings8.26 Ratings
    Instant message7.17 Ratings7.66 Ratings
    Secure remote access with Smart Card authentication9.05 Ratings7.73 Ratings
    Access to sleeping/powered-off computers6.05 Ratings7.66 Ratings
    Over-the-Internet remote session8.99 Ratings8.06 Ratings
    Initiate remote control from mobile1.36 Ratings00 Ratings
    Remote management of servers & workstations2.05 Ratings8.46 Ratings
    Remote Active Directory® management7.95 Ratings00 Ratings
    Centralized management dashboard8.87 Ratings7.96 Ratings
    Session record8.67 Ratings7.64 Ratings
    Annotations7.07 Ratings00 Ratings
    Monitoring and Alerts8.95 Ratings7.34 Ratings
    Multi-platform remote control1.57 Ratings8.06 Ratings
    User Ratings
    Cisco Webex SupportManageEngine Remote Access Plus
    Likelihood to Recommend
    9.7
    (11 ratings)
    8.2
    (6 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (3 ratings)
    -
    (0 ratings)