Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.
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Ivanti Endpoint Manager
Score 6.9 out of 10
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Ivanti Endpoint Manager increases user and IT productivity by helping IT administrators gather detailed device data, automate software and OS deployments, and quickly fix user issues.
We focused on: Secure Access: Our organization prioritizes secure access to applications and files, Citrix Endpoint Management aligns well with this goal. Centralized Updates: The centralized update and patch management feature was appealing.
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To …
Citrix Endpoint Management has given us exactly what we needed plus more! The connectivity options, mobile availability and security has bypassed our needs by far. It has been a very positive experience to use Citrix and no one in our office seems to have any complaints or …
Citrix Endpoint Management has flexible configuration which makes it more efficient and better fit. Other substitutes work well in the sandbox and testing environment, but XenMobile is a great device in all environments. Its integration with other Citrix apps like XenDesktop, …
Xenmobile was just more flexible; allowing us to use different devices and change our active data sync. The cost of a Blackberry enterprise server was also prohibitive, so we moved to XxenMobile.
We couldn't get airwatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a …
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the …
Sure there are other Mobile Device Management solutions on the market, but only XenMobile can deliver Worx Apps, XenDesktop & XenApp so efficiently and securely. It's the only solution on the market (IMO) which can increase end user productivity while at the same time …
Ivanti Endpoint Manager was good at Automated Patch Management and has a efficient Software Distribution methodologies. It is also has powerful Remote Control for Support and good inventory management
Ivanti's all-in-one concept is easier to standup, manage, and use than SCCM. Although SCCM requires Teamviewer for remote assistance, it is more reliable than Ivanti Remote Assistance. That being said, Ivanti provides a more robust solution that gives much greater granularity …
There is no silver bullet or perfect endpoint management tool but, after evaluating 17 different products for our organization, I found that Ivanti checked the majority of the boxes we needed. Ivanti is well-positioned in the market and constantly expands its portfolio.
Better in most all categories. On-prem was not an issue for my organization. MS SCCM was lacking features. Airwatch required increasing tiers of service in order to match [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] features, and lacked the robust …
ManageEngine had lots of the whizbangs but couldn't tie it all in together. It was a bit clunky and you still would need other products to get the job done. All-in-all it didn't seem like a full solution that would meet our needs.
Ivanti Endpoint Manager runs in the kernel so it is more robust than Workspace Control. It is also better at capturing settings. However, Workspace Control is much easier to administer and roll out. There is one interface where you can make all settings. We really miss that …
I think that the Ivanti EPM method of collecting inventory data is much more useful that the other products. The way that queries and scopes can be generated and then used across the board in all of the features makes for very dynamic use cases.
We are currently looking and re-evaluating EPM against these competitive systems. Because our evaluation is starting again, I will come back to this question.
I think Ivanti UEM is the best product out there as everything is laid out and you can accomplish anything you need to do. You do not need to re-invent the wheel or build tasks from the ground up. You just need to implement a good strategy and plan for what you wish to …
LANDESK is more modern and has a better UI for our HD techs. It is also vastly more expandable than Remedy was when we left it (approx. two years ago). It's not really a comparison of CRM to CRM though, and if it were I'd say LANDESK is 10-25% better, but the additional …
It's a solid contender in the endpoint management scene with so many competing products that may excel with certain features you are sure to find with IEM a solid tool that covers all bases.
IEM beats our old solution due to widest solution set. It does more, and does it more successfully and more thoroughly, that any other solution out there.
We have tried SCCM it was great but was not working so much. Well then we have used the central desktop from the Zoho corporation. Finally we got LANDESK Ivanti Endpoint Manager which has done all the things [in a] the single platform. [Zoho] is new system like Intune and …
Both solutions will effectively manage Microsoft patches to devices, but Ivanti goes the extra step. With Ivanti, we can manage third party patches, where SCCM would require a third party solution (like Ivanti, who a lot of SCCM customers use for third party). Ivanti also …
SCCM integrates really well within Windows, but IEM does exceptionally well with the Big 3 (Windows, MacOS, Linux). Anything you can do in one, you can do in the other.
I started out using GoverLan and not LANDesk. It was clunky in comparison and just did not have the features that LANDesk had in a nice, simple, and efficient package.
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
You need to push O365 or some product out to your institution. If you need to build out a reboot before and after and maybe something else, [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] can easily do that for you. It then can also use a query to determine who needs that product in your environment and then continue using that query to watch for the machines you targeted to show up once your push succeeded. If you need to, you can use the task scheduler and schedule your software distribution for a specific not in normal business hours or on a weekend.
Software distribution - the ability to sit and provide software when a machine calls home works phenomenally well. You may also target based on certain conditions, ranging from LDAP queries down to hardware revisions of individual components.
Operating system provisioning - the range of choice in sequential execution is second to none. We migrated from MDT to Ivanti's providing with relative ease.
Patching and compliance - you're able to get extremely granular, and the rollout project templates make rolling it a particular patch from QA to Production an automated breeze
Mac support - While it's the best I've seen with cross platform support, that doesn't mean they don't have a long way to go to catch up with the functionality of other tools that focus on one specific platform.
Product coherence - Their core product, the management suite, is great but with every new acquisition the company makes, it seems like there's another product that gets shoehorned into the picture. Making all those disparate pieces work smoothly together is something they're still working on.
Documentation - They come out with a lot of great features but some are so complicated I couldn't begin to understand the various facets of it all. I realize the days of published manual are long gone but even a PDF covering the major components in detail would be better than having to bump around in the dark until you have to call support for help.
Software Licensing Management - Every major release seems to completely rewrite this tool but they keep seeming to miss the mark. Lately it's a Microsoft Silverlight program that's very slow and has way too much data to be useful.
Web Console - The web console is all but unusable. The only way to really work on administration is to use the 32bit console which is great if you're running Windows but a fully featured web console would be much preferred.
As Microsoft evolves Intune, SCCM, MECM and combines their features into the MS EULA, Ivanti seems to be going the opposite where they are stripping out core products in favor of an EULA + A la cart pricing model that simply is more expensive than Microsoft's pricing. A few years ago, the gap was large enough to justify the extra cost of Ivanti, today the gap has closed significantly enough that the value add just isn't there for us.
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
Items are logically laid out and most are easy to find. The more advanced stuff can be trickier, but it is still not hard to find. There are a lot of options though, so remembering where some settings are, especially if you do not alter them often, can take a minute, but you will get to them fairly qiickly.
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.
Better in most all categories. On-prem was not an issue for my organization. MS SCCM was lacking features. Airwatch required increasing tiers of service in order to match [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] features, and lacked the robust inventory data we needed. Meraki was very simple to use, but did not meet our needs. I would say that most Airwatch customers aren't using all the features they are paying for, and could save lots of money by using Meraki instead.
It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.
Centralized IT - all in one solution that is better in some areas than traditional niche software applications. You'll probably still spend the same amount of time with users on the HD line, but you'll be able to reduce the amount of time it takes for auxiliary Help Desk tasks (ticketing, reporting, background deployment, etc.)
Cost - This is a negative of course ;) But at some point you can save some money if you ditch SCCM or your other CRM
