#1 most frequent
United States of America
67.5%237 installations of 351
What is Ivanti Endpoint Manager?
Ivanti Endpoint Manager increases user and IT productivity by helping IT administrators gather detailed device data, automate software and OS deployments, and quickly fix user issues.
Categories & Use Cases
Who Buys & Uses Ivanti Endpoint Manager
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
4.8%17 installations of 351
#3 most frequent
Germany
3.7%13 installations of 351
Ivanti Endpoint Manager.
Use Cases and Deployment Scope
Ivanti is the main application and source of truth for inventory, packaging of all endpoints, including servers, and for deploying new applications. Also, we use Ivanti as a remote control and staging process.
Pros
- Patching
- Inventory
- Reports
Cons
- More templates for reports.
Return on Investment
- We moved from Columbus to Ivanti, and the ROE was better than we thought, as Ivanti was the best in the market at that time.
Usability
Alternatives Considered
Microsoft Intune, ColumbusDoc, Kandji and Jamf Pro
Other Software Used
Ivanti LANDESK Service Desk (discontinued)
Ivanti Endpoint Manager: Powerful Tool with Room for Usability Improvements
Use Cases and Deployment Scope
In my previous organization, we use Ivanti Endpoint Manager (IEM) to make managing all our devices much easier. It lets us track, update, and secure every computer and mobile device from a single place, which saves a lot of time and keeps our IT team focused on bigger projects instead of routine tasks.
Pros
- Comprehensive Inventory and Asset Management
- Automated Patch Management
- Flexible and Scalable Management
- Powerful Remote Control for Support
- Efficient Software Distribution
Cons
- Complex User Interface
- Slow Reporting and Data Processing
Return on Investment
- Reduced Operational Costs
- Decreased Downtime
- Improved Security Posture
- Initial Setup and Training Costs
- User Adoption
Usability
Alternatives Considered
Microsoft Intune and KACE Systems Management Appliance (SMA)
Manage your environment with Ivanti Endpoint Manager
Use Cases and Deployment Scope
We're using Ivanti Endpoint Manager to control our endpoints and provide them with the correct set of applications, pre defined settings and manage the licenses, allowing us to deploy application installations and updates using the Ivanti Automation integration. Using captures we also provide the user settings be available over multiple devices.
Pros
- Provide consistant set of shortcuts and their settings
- Provide a managed set of printers and drive mappings
- Being able to deploy missing applications on a on-demand
Cons
- Roadmap for future versions
- Speed of logon, more parallelization
- Webportal to do the management
Return on Investment
- We're better able to help end users since they hav all one version of shortcut and application
- Deploying missing applications is much easier, we provide a shortcut and an end user install it on demand
- We are much better able to see what has happened due to the integrated logging; timing or other issues can be found in one interface!
Other Software Used
Ivanti Automation, Snow License Manager, TOPdesk
UEM by Ivanti: You didn't know so much was possible!
Pros
- Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
- It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
- Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
- Software distribution works well and has a lot flexibility built into the module.
Cons
- MDM has fallen a bit flat, however, with the recent acquisition of MobileIron I believe this will change but as of now there is some of this still built into the product
- The antivirus portion of the product hasn't had much love and could use a bump. It is not bad at all but I would like to see it hit that next level.
- Data Analytics is the most powerful tool inside this platform but it is so hard for people to figure it out that it often goes unused. It needs a good redesign.
- API could use some work.
Return on Investment
- Do much more with less
- Consolidate products
- Save time pulling repeat work in other products
- Reporting for Executives
Other Software Used
Ivanti ITSM Service Desk, powered by Heat (formerly LANDESK Service Desk), Ivanti Security Controls
Ivanti manages my endpoints with ease
Pros
- Ivanti EPM handles remote control extremely well in the 2018 release. The new from scratch 'Remote Control Web Services' is far more reliable and withstands some pretty malformed network infrastructures. As long as the device has minimal internet or intranet access, you can reach it.
- Apple MacOS support is growing slowly but surely. It is comforting to see the time and effort going into the Ivanti EPM product for a type of device that is becoming more prevalent in the business world.
- Ivanti handles vulnerabilities very seriously. For example, the Spectre and WannaCry problems were almost a non-event for us because we had our automated patching implemented. We are able to successfully have a test, beta, and prod deployment style for patching to ensure that the base OS, as well as our specific applications, do not encounter serious issues when patched. Then, on the other hand, we are not behind on updates and open to vulnerabilities.
Cons
- The product's vast use cases and robustness can be its downfall as well in some sense. It can certainly be overwhelming, and in my opinion, requires some form of technical support contract to make sure your questions are answered quickly and tailored to your environment.
- Antivirus has been a struggle with Ivanti EPM with various changes in the industry around Kaspersky and I hope things are settling down soon. It's currently unclear how and when more and more features of their current AV offering will be implemented. It is bare-bones for now after having to start over with leaving Kaspersky behind.
- Because the word 'endpoint' has so many meanings, there are a ton of features in the Ivanti EPM product. Some of them are not the best at what they do and are simply there to get the job done. It would be great to see some functionality sync across their product family.
Return on Investment
- The biggest impact is that we have not been subject to any Ransomware attacks because of the patched devices.
Alternatives Considered
Microsoft System Center Configuration Manager and Kaseya IT Center
Other Software Used
VMware ESXi, Zendesk, Microsoft 365 (formerly Office 365)
