Citrix Endpoint Management vs. Jamf Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 6.5 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Jamf Pro
Score 8.6 out of 10
N/A
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A
Pricing
Citrix Endpoint ManagementJamf Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix Endpoint ManagementJamf Pro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
More Pricing Information
Community Pulse
Citrix Endpoint ManagementJamf Pro
Considered Both Products
Citrix Endpoint Management
Chose Citrix Endpoint Management
We focused on:
Secure Access: Our organization prioritizes secure access to applications and files, Citrix Endpoint Management aligns well with this goal.
Centralized Updates: The centralized update and patch management feature was appealing.
Chose Citrix Endpoint Management
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To …
Chose Citrix Endpoint Management
Citrix Endpoint Management has given us exactly what we needed plus more! The connectivity options, mobile availability and security has bypassed our needs by far. It has been a very positive experience to use Citrix and no one in our office seems to have any complaints or …
Chose Citrix Endpoint Management
Citrix Endpoint Management has flexible configuration which makes it more efficient and better fit. Other substitutes work well in the sandbox and testing environment, but XenMobile is a great device in all environments. Its integration with other Citrix apps like XenDesktop, …
Chose Citrix Endpoint Management
Xenmobile was just more flexible; allowing us to use different devices and change our active data sync. The cost of a Blackberry enterprise server was also prohibitive, so we moved to XxenMobile.
Chose Citrix Endpoint Management
We couldn't get airwatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a …
Chose Citrix Endpoint Management
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the …
Chose Citrix Endpoint Management
Sure there are other Mobile Device Management solutions on the market, but only XenMobile can deliver Worx Apps, XenDesktop & XenApp so efficiently and securely. It's the only solution on the market (IMO) which can increase end user productivity while at the same time …
Jamf Pro
Chose Jamf Pro
We did not evaluate any other mdm's for apple device management.
Chose Jamf Pro
Jamf is apple first and apple only. The architecture of the application screams that refined polishedness you'd get from Apple. The other applications that I've had experience with are not near as polished - especially for the apple ecosystem. I'd recommend Jamf for the …
Chose Jamf Pro
We used Meraki as a stop gap while were looking at Jamf Pro. Jamf Pro seemed more user friendly and the portal was easy for our technicians to use.

App deployment was more simple and easy to implement. The options for managing devices on offer with Jamf Pro also helped make the …
Chose Jamf Pro
Jamf is the only Apple MDM product I've used. From my understanding, it is by far the most featureful and is basically standard in the industry.
Chose Jamf Pro
While Kandji is impressive, it's not really parity equal to Jamf. Kandji has a lot of nice features, and the management pedagogy is very different from most other MDM solutions. However, it just doesn't quite stack up to Jamf, especially for a similar (if not more expensive) …
Chose Jamf Pro
We briefly looked at the Kandji MDM, and at the time found the product was not as mature and widely supported as Jamf Pro. This may change sometime in the future but for now Jamf is the king in the Apple MDM space. The community and training opportunities etc around Jamf Pro …
Chose Jamf Pro
Jamf is the best of the best when it comes to endpoint management. It was designed from the group up to be apple exclusive. Many other platforms are designed for windows and push apple into which equates to a subpar experience.
Chose Jamf Pro
Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about …
Chose Jamf Pro
Jamf Pro is far superior to any other MDM for Apple management, there really is no comparison. Jamf allows the organization to get down to the code of the computer to make changes. Where the others just apply policies etc.
Chose Jamf Pro
There is no comparison between Meraki SM and Jamf Pro. Just don't. If you're using Meraki SM, do yourself a favor and make the switch to almost any other solution. Yes, you can use Meraki to tie your device management to your network. And I can see reasons for why that might be …
Chose Jamf Pro
We have tried a variety of products but no other product has offered the complete ease of use and extensive support, both support base and community based, that Jamf Pro has. Jamf Pro simply has all of the best traits of any MDM on the market. It is slightly more expensive …
Chose Jamf Pro
It's from the same company but Jamf Pro protect is mostly for security purposes. We don't tend to mess with it but when we need to check for anything, we have it available and on hand.
Chose Jamf Pro
Creating a Policy is too difficult and Extension Attributes can not be created. So Collecting special Attributes are nearly impossible. Troubleshot from Policy and Scripts is not easy. - Log Files are not easy to read and to see where the problem is. It is an absolute no …
Chose Jamf Pro
MobileIron Acquired by Ivanti and Microsoft Endpoint Manager (Microsoft Intune + SCCM)
Chose Jamf Pro
It simply does not do what Jamf does in that way Jamf is doing it.
Chose Jamf Pro
I felt Jamf was a better choice. Partly because I had used it before but also they have JamfNation which is the best way to learn and troubleshoot issues you might be having.
Chose Jamf Pro
even apple works with jamf pro, the connection here is simply 100% - there is no easier way to manage macOS devices and bring them to a secure state - it is important to our company that the software is up to date and this is always given with the jamf patch management - in …
Chose Jamf Pro
Its not capable of doing all the same tasks and configurations as Jamf Pro allows, especially with new user device setup or recovery management.
Chose Jamf Pro
Jamf 1000% better more features same-day support for new os and so many more management options Jamf is the ultimate swiss army knife
Chose Jamf Pro
2 totally different scenarios, each has things they do better in their space.
Chose Jamf Pro
We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet.

Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to …
Chose Jamf Pro
Jamf Pro is far superior to the other products. Jamf Pro lets us manage the devices with some of the features that aren't available with the other products. Jamf does it better than anyone else in managing macOS.
Chose Jamf Pro
The correct MDM that I used from Lightspeed isn't [on] that list so I chose the next best thing. Jamf [Pro] has allowed us much more control. Lightspeed is geared towards business and not really education. Jamf Pro is more flexible and when we got Jamf [Pro] that was what …
Chose Jamf Pro
Jamf Pro is the best option for Apple devices we have come across. We are 90% Apple devices and 10% Windows devices. We have also started using signage with Jamf Pro to manage those devices.
Best Alternatives
Citrix Endpoint ManagementJamf Pro
Small Businesses
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10
NinjaOne
NinjaOne
Score 9.0 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Cisco Meraki SM
Cisco Meraki SM
Score 9.8 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Cisco Meraki SM
Cisco Meraki SM
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Citrix Endpoint ManagementJamf Pro
Likelihood to Recommend
6.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
9.8
(0 ratings)
8.0
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Citrix Endpoint ManagementJamf Pro
Likelihood to Recommend
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
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We run a technology lending program for students. Jamf Pro has been instrumental in allowing student staff to prepare the laptops in a systematic, consistent manner. The same can be said with iPads and deploying apps to the iPads is automated. Also, extra software titles are made available in Self Service (both for laptops and iPads). Additionally, putting policies in Self Service for IT student workers to deploy to sit-down machines to run as needed is quite useful as well. Less appropriate scenarios would be in cases where there are fewer than 10 to 20 machines. Looking at Jamf Now would probably be a better use of resources. Jamf Now is not as robust as Jamf Pro, but for smaller entities it would be a better fit and a better choice financially.
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Pros
  • security: it allows remote wipe of a device
  • compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
  • mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]
Read full review
  • Custom Scripts mean you can accomplish almost anything you need.
  • Extension Attributes gives you a way to report on anything.
  • Extremely configurable. Just know that means it can be hard to find what you're looking for.
  • Training and community resources are readily available.
Read full review
Cons
  • Free / Busy functionality would be great
  • Interface changes more than I'd like
  • Better calendaring interface - more like Outlook would be nice.
Read full review
  • While already in progress, the Configuration Profile editor is a little unwieldy
  • User dialog messaging. While Jamf [Pro] helper is very useful, a more feature-rich utility with editor functions would be extremely welcomed to interact with the user while installing software.
  • Policies: I would desperately like to see the ability to organize the order of packages and scripts within a policy without needing to use names, numbers, and 'priority'. Just let me drag items in a policy around in order.
  • Policies: scripts can only be run before or after, please let me place them in between packages
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Likelihood to Renew
No answers on this topic
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
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Usability
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
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Support Rating
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
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In-Person Training
No answers on this topic
They made me more comfortable using the product.
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Online Training
No answers on this topic
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
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Implementation Rating
No answers on this topic
Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
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Alternatives Considered
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.
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Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
Read full review
Return on Investment
  • It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
  • Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
  • Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.
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  • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
  • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
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ScreenShots

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard