Citrix Endpoint Management vs. Kandji

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 6.6 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Kandji
Score 5.2 out of 10
Mid-Size Companies (51-1,000 employees)
Kandji is an Apple device management software solution for macOS, iOS, iPadOS, and tvOS, from the company of the same name in San Diego.N/A
Pricing
Citrix Endpoint ManagementKandji
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix Endpoint ManagementKandji
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans billed annually.
More Pricing Information
Community Pulse
Citrix Endpoint ManagementKandji
Considered Both Products
Citrix Endpoint Management
Chose Citrix Endpoint Management
We focused on:
Secure Access: Our organization prioritizes secure access to applications and files, Citrix Endpoint Management aligns well with this goal.
Centralized Updates: The centralized update and patch management feature was appealing.
Chose Citrix Endpoint Management
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To …
Chose Citrix Endpoint Management
Citrix Endpoint Management has given us exactly what we needed plus more! The connectivity options, mobile availability and security has bypassed our needs by far. It has been a very positive experience to use Citrix and no one in our office seems to have any complaints or …
Chose Citrix Endpoint Management
Citrix Endpoint Management has flexible configuration which makes it more efficient and better fit. Other substitutes work well in the sandbox and testing environment, but XenMobile is a great device in all environments. Its integration with other Citrix apps like XenDesktop, …
Chose Citrix Endpoint Management
Xenmobile was just more flexible; allowing us to use different devices and change our active data sync. The cost of a Blackberry enterprise server was also prohibitive, so we moved to XxenMobile.
Chose Citrix Endpoint Management
We couldn't get airwatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a …
Chose Citrix Endpoint Management
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the …
Chose Citrix Endpoint Management
Sure there are other Mobile Device Management solutions on the market, but only XenMobile can deliver Worx Apps, XenDesktop & XenApp so efficiently and securely. It's the only solution on the market (IMO) which can increase end user productivity while at the same time …
Kandji
Chose Kandji
Both MDMs have issues with employee's laptop passwords and being able to reset those password. We switched to Kandji because laptop PWs were connected to Gmail PWs. However, there were continous "password sync" errors that it ended up being a huge headache for everyone.
Chose Kandji
Overall, my organization is an iOS-heavy company, and Kandji struck a good balance of user experience and good automations.
Chose Kandji
With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time.
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Citrix Endpoint ManagementKandji
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User Ratings
Citrix Endpoint ManagementKandji
Likelihood to Recommend
6.3
(0 ratings)
1.0
(0 ratings)
Usability
8.0
(0 ratings)
1.0
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
Citrix Endpoint ManagementKandji
Likelihood to Recommend
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
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Kandji would be excellent for a company that has Mac fleets and is currently using Intune or Jamf as their MDM. Kandji is cheaper than Jamf and way easy to configure than Intune.
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Pros
  • security: it allows remote wipe of a device
  • compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
  • mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]
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  • Automate device provisioning.
  • Robust security and compliance enforcement.
  • Seamless app and patch management.
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Cons
  • Free / Busy functionality would be great
  • Interface changes more than I'd like
  • Better calendaring interface - more like Outlook would be nice.
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  • Security features
  • BYOD controls
  • Containerization
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Usability
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Switching from our old MDM to Kandji: "We'll set you right up with an integration specialist" and it'll be "so easy." Greatly incorrect. The change took months and was a disaster at best. So many things I had to figure out that they never mentioned, or I had to keep going back to them to get more information. "Oh, we forgot to mention that!" - said about a dozen times. Also, I had to go to our former MDM to ask them how to do it because "Kandji can only help on the Kandji side of things - not the other MDM side." Well yes, but then don't make it sound like you can and will do that part in the first place!
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Support Rating
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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No answers on this topic
Alternatives Considered
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.
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Overall, my organization is an iOS-heavy company, and Kandji struck a good balance of user experience and good automations.
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Return on Investment
  • It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
  • Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
  • Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.
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  • They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
  • Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
  • Overall, Kandji created major headaches with laptop instead of improving.
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ScreenShots

Kandji Screenshots

Screenshot of Zero-Touch DeploymentScreenshot of Automated patch managementScreenshot of One-Click Compliance TemplatesScreenshot of Streamlined User Interface