Citrix Endpoint Management vs. LogMeIn Miradore

Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.

Incentivized

Miradore is particularly well suited for our organizational approach which is centered around a large number of independent projects that have their own unique technical, management, and financial needs. Miradore excels at its core function (MDM) and allows us to accommodate a range of project needs. For example, each project has its own Miradore portal that can be managed independently. However, IT management has visibility into all portals.

• security: it allows remote wipe of a device
• compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
• mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]

Incentivized

• Support for IOS and Android operating systems.
• Remote control of all devices.
• Option of alarms in cases of theft or loss of the device.
• Keeps all documents on the device encrypted and safe in case of loss.
• Schedule to create update and uninstall routines.
• Miradore makes it possible to release and install applications by type of user, avoiding unnecessary or malware-laden app installations for a given group or user.
• Increased productivity, as it avoids the installation and use of non-corporate apps.
• Location of devices in real time for cases where there is a need.

Incentivized

• Free / Busy functionality would be great
• Interface changes more than I'd like
• Better calendaring interface - more like Outlook would be nice.

Incentivized

• Just being picky (because not much is wrong), I'd love it if some views would auto-refresh rather than me having to click to do so manually

The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.

Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.

Incentivized

Sometimes it takes time to get a response back. There is a delay in updates to support devices with newest OS.

Incentivized

Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.

Incentivized

This is the first time we've used an MDM. Our IT vendor researched and selected Miradore over several other options.

• It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
• Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
• Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.

Incentivized

• Free version does the needed work, what could be better?
• Helps to comply with security.

Incentivized