ClicData vs. Zendesk Explore
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
ClicData | Score8.5 out of 10 | N/A | ClicData is a 100% cloud-based business intelligence platform that allows users to connect, process, blend, visualize and share data from a single place. As an automated platform, users are able to rely on the latest version of company data, to ensure users make the right decisions. Hundreds of data connectors ClicData has connectors that allow users to pull data automatically from hundreds of business applications and databases. Data warehousing and ETL… | $79 per month |
Zendesk Explore | Score8.7 out of 10 | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | $71 data volume, type of data source and level of automation | No setup fee | ||||||||||||||
| Additional Details | All plans include multiple users licenses but dashboards can be shared with external users via live links, no license needed. Plans and pricing vary based on the data connectors, refreshes, and the level of automation needed. A few hours of Expert Service are including in all plans but more hours can be purchased. A white label option is also available for consultants and agencies. | — | ||||||||||||||
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| ClicData | Zendesk Explore | |
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| Likelihood to Recommend | 10.0 | 9.5 |
| Usability | 10.0 | 10.0 |
| Support Rating | 10.0 | 10.0 |
| Data Sharing and Collaboration | 8.0 | 8.2 |
| Data Sources | 8.0 | 7.3 |