ClickDesk vs. Gorgias
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
ClickDesk | Score8.8 out of 10 | N/A | ClickDesk is an engagement platform offering live chat, video and social capabilities. ClickDesk also includes help desk functionality (ticket management, email support, alerts, etc.). | $16.99 per month |
Gorgias | Score8.5 out of 10 | N/A | Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop. | $60 per month Up to 350 mothly tickets |
| ClickDesk | Gorgias | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing. Additional cost for automated ticket handling. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| ClickDesk | Gorgias | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| ||||||||||||||||||||||
| Self Help Community |
| ||||||||||||||||||||||
| Multi-Channel Help |
| ||||||||||||||||||||||
| ClickDesk | Gorgias | |
|---|---|---|
| Likelihood to Recommend | 3.0 | 9.0 |
| Usability | - | 10.0 |