ClickMeeting vs. Mattermost

ClickMeeting is highly suitable for large-scale webinars, remote training sessions, team meetings, and non-profit outreach events due to its robust features and user-friendly interface. However, for small team meetings or highly interactive workshops, a simpler or more specialized platform might be preferable. Also, its performance could be impacted in areas with limited or unstable internet connections. Overall, it's an excellent tool for remote communication and collaboration, but its suitability may depend on the specific needs and circumstances.

Incentivized

Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to

Incentivized

• Branding. Most platforms don't allow you the same flexibility in branding the webinar room as ClickMeeting. This makes your visitors enjoy a seamless experience from your website to your webcasts.
• Lightweight. There are no downloads required from the viewer's end at all (unlike other major platforms). This allows for a quick, easy experience for everyone logging in for the first time. It also eliminates many firewall issues that may exist on workplace computers.
• Customizable. You can literally reshape the way the presentation screen appears for your webcasts, with the ability to save different layouts and reuse them based on your needs. This makes it easy to execute several different types of web-based events without trying to fit your presentation model into a specific mold.

Incentivized

• Easy intergration to our main CRM (Monday.com)
• I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
• The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.

Incentivized

• Export Quality - Isn't the best, we upgraded our plan and still didn't see a difference
• No sound bugs in the last presentation - Still haven't gotten to the bottom of this but at 3 separate times, our webinar lost sound for what seemed to be no reason.

Incentivized

• Basic features like custom status, collapsed reply threads are JUST rolling out - kind of slow for a workplace chat app.
• I don't really get the idea of Playbooks and Boards - there are better, dedicated tools for stuff like this and it's not so easy to turn off.

Incentivized

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

Incentivized

ClickMeeting solves many problems related to the organization of online meetings. Thanks to this platform, you can easily connect with other people from anywhere in the world without leaving your home. This saves time and travel costs. ClickMeeting also enables interactive exchange of information, presentations and documents, which allows for more effective teamwork. Additionally, the platform offers features such as meeting recording, allowing you to easily store and share information. ClickMeeting also provides high quality audio and video, which allows for smooth and effective online communication. All these benefits translate into time savings and increased work efficiency.

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

ClickMeeting has never disappointed. This platform made us organize webinars and trainings for our target groups more often. Our internal communication has also improved thanks to the use of this tool. ClickMeeting responds to all our need and we are very glad that we decided to use it. It is a cost-effective tool which is quite important for NGO.

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

It was very simple.

This went as expected. No surprises or major hurdles.

Incentivized

In addition to its benefits for staff meetings and online courses, ClickMeeting offers a range of teaching tools that enhance the learning experience. These tools allow for interactive presentations, real-time collaboration, and engaging multimedia content. Furthermore, ClickMeeting's optimized video streaming capabilities minimize delays, ensuring a smooth and uninterrupted learning environment for students.

Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence.

Incentivized

• At the webinars I organize, I have between 50% and 70% of the attendees from the list of all those signed up! This is a very high conversion rate, which I achieve by automatically sending out reminders about the upcoming webinar. Yesterday the success rate was 20% attendance.

• The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage.
• When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider)
• We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products.

Incentivized