Mattermost

Mattermost

116 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Mattermost	Score9 out of 10	Enterprise companies (1,001+ employees)	Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.	$0 per month per user

Pricing

Mattermost

Free Self-Hosted: $0
per month per user
Professional: $10
per month per user
Enterprise: Contact Us
per month per user

Pricing Offerings
Mattermost
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Optional

—

Community Pulse
Key User Insights
	Mattermost
Considered Both Products	Mattermost Verified User Chose Mattermost They're very similar. I think it's really a matter of preference. Again, one of the things I like about Mattermost is that it's strictly for business (atleast for us) it's different from the more mainstream messaging apps used so we can kind of separate work vs personal messages. Incentivized Helpful? Muhammad Rohan Director in Information Technology at Devtics Technologies (Information Technology & Services, 11-50 employees) Chose Mattermost It's cheaper and similar to Slack. You can break down your project modules better here. It's secure and self-hosted. Incentivized Helpful? Jeremy Herman Engineer in Information Technology at Novatech (Information Technology & Services, 501-1000 employees) Chose Mattermost Much more expensive than most chat applications but you have more control over things by self-hosting. Your security team will be able to design a very secure place to store all your code, passwords, and internal details, but most companies will not require this. It would be … Incentivized Helpful? Momen Eldyrani SF Admin in Information Technology at IRUSA (Non-profit Organization Management, 51-200 employees) Chose Mattermost In comparison to Slack, where Slack is strictly for internal communication, Mattermost actually has the format to display and not alter source code. Google Chat is also even more limited in comparison to Slack and Mattermost. If you collaborate on code every single day, then … Incentivized Helpful? Sid Iyer BizOps Lead in Corporate at Lemonade (Insurance, 1001-5000 employees) Chose Mattermost It is just as good if not better. Can be a superior option depending on the needs of your organization. Incentivized Helpful? Justin Leopold Automation Architect in Information Technology at City of Denver (Government Administration, 10,001+ employees) Chose Mattermost These products all required cloud connectivity and licensing that was a significant cost. Mattermost allowed us to pilot this among just the Ops team and then evangelize this to the other infrastructure team. This allowed us to slowly show the value of this software and expand … Incentivized Helpful? Atlas Vieira Ops and Project Analyst in Research & Development at Tera (E-Learning, 51-200 employees) Chose Mattermost Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence. Incentivized Helpful? Verified User Chose Mattermost We used to have Mattermost and now we have Microsoft Teams. They are both very similar. Mattermost and Microsoft Teams are both great for communicating internally via calls, chats, meetings, etc. They are also both easy to set up an use. However, the Microsoft Teams mobile app … Incentivized Helpful? Verified User Chose Mattermost to reduce cost we shifted to Mattermost. Incentivized Helpful? Verified User Chose Mattermost Mattermost works better in that there aren’t constant updates and changes which can make finding past messages difficult. Mattermost also works better for channel creation and communication Incentivized Helpful? Verified User Chose Mattermost Slack is by far my personal favorite due to the age of the platform and the maturity of the features. Mattermost is a close 2nd- Incentivized Helpful? Sanjay Singh Business Development Manager in Corporate at TrionTech (Information Technology Services, 1-10 employees) Chose Mattermost Honestly iv just used these two but when it comes to customization, they don't come close to Mattermost. Slack and Teams are Less flexible, Not self hosted. Not Open source,etc I will also say that i noticed integration capabilities are very limited with teams and Slack and not … Incentivized Helpful? David Noah Controls Engineer in Engineering at LONG Building Technologies (Mechanical or Industrial Engineering, 501-1000 employees) Chose Mattermost Mattermost is much faster and easier to use. It also has many more features beyond chat. They are more customizations and features for workflow and messaging on this platform also. The ability to integrate with other platforms via plugins, the security features, and the open … Incentivized Helpful? Shannon Robertson Network Engineer in Information Technology at Lockheed Martin (Information Technology & Services, 10,001+ employees) Chose Mattermost We cannot connect to the internet so Skype/teams is not a possible solution. Incentivized Helpful? Verified User Chose Mattermost Mattermost is easier to use, faster, and less resource-intensive. Cross-platform support is great, and the mobile experience is awesome. Incentivized Helpful? Verified User Chose Mattermost I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among … Incentivized Helpful? Verified User Chose Mattermost We selected mattermost since we can control storage of our data. Slack is a great tool and offers more robust features compared to mattermost. However, the previously mentioned reason & the competitive pricing allowed us to stick with mattermost. Incentivized Helpful? Verified User Chose Mattermost key selling points for us was that its open source and can be self hosted. Incentivized Helpful? Verified User Chose Mattermost Mattermost is cheaper and offers the possibility of self-hosting compared to other competitors. This is a great advantage for our company. Incentivized Helpful? Verified User Chose Mattermost Microsoft Teams feels quite clunky and the video chat is buggy. Slack is close but maybe not quite as feature-rich. Mattermost just feels like the right tool for a company my size ~1000+ users. No one has had any major issues with this tool and there haven't been any … Incentivized Helpful? Abhigyan Tiwari Senior Software Engineer in Information Technology at CODEMASTR (Computer Software, 11-50 employees) Chose Mattermost First of all, we don't lose messages; we can see or search messages from any point in the past. Second, it offers to manage the whole product ourselves from hosting to serving users of our organisation. We feel that we have full control over data, managing users, … Incentivized Helpful? Olga Khazanov Full Stack Software Engineer in Engineering at Concept Solutions (Computer Software, 11-50 employees) Chose Mattermost It was selected before i got to the company. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Mattermost

Comparison of Project Management features of Mattermost
Feature	Mattermost 8.3 46 Ratings
Task Management	7.034 Ratings
Gantt Charts	8.410 Ratings
Scheduling	8.410 Ratings
Workflow Automation	7.427 Ratings
Mobile Access	9.143 Ratings
Search	8.925 Ratings
Visual planning tools	9.012 Ratings

Comparison of Communication features of Mattermost
Feature	Mattermost 8.4 49 Ratings
Chat	9.249 Ratings
Notifications	8.449 Ratings
Discussions	8.847 Ratings
Surveys	8.830 Ratings
Internal knowledgebase	6.033 Ratings
Integrates with GoToMeeting	8.99 Ratings
Integrates with Gmail and Google Hangouts	8.713 Ratings
Integrates with Outlook	8.39 Ratings

Comparison of File Sharing & Management features of Mattermost
Feature	Mattermost 9.1 29 Ratings
Versioning	9.012 Ratings
Video files	9.323 Ratings
Audio files	9.323 Ratings
Document collaboration	7.919 Ratings
Access control	9.923 Ratings
Advanced security features	9.020 Ratings
Integrates with Google Drive	8.613 Ratings
Device sync	10.017 Ratings

User Ratings
	Mattermost
Likelihood to Recommend	7.8 (51 ratings)
Likelihood to Renew	6.4 (7 ratings)
Usability	6.4 (6 ratings)
Support Rating	8.0 (9 ratings)
Implementation Rating	8.0 (1 ratings)
Ease of integration	7.0 (36 ratings)